Bonjour,
depuis hier, ma boite de réception s'est emballée et j'ai reçu tous les mails qui étaient stockés dans mon serveur "orange"
je suis allée sur "orange" et j'ai du faire le vide. mais j'ai continué à recevoir les mails qui se retrouvent ne plusieurs exemplaires voir pièce jointe)
de plus, je ne peux plus paramétrer ma messagerie pour garder les mails sur mon serveur, je clique et quand je ferme les paramètres s'effacent (pièce jointe aussi)
Windows 10
epim pro portable 6.56
merci pour votre aide
mails en plusieurs exemplaires, pb paramétriages
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Re: mails en plusieurs exemplaires, pb paramétriages
Hello,
if it happened all of a sudden and it worked earlier- then it is a problem of your mail provider. I would suggest to recreate mail account.
if it happened all of a sudden and it worked earlier- then it is a problem of your mail provider. I would suggest to recreate mail account.
Maxim,
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Re: mails en plusieurs exemplaires, pb paramétriages
thanks Max for your answer,
If I recreate my mail account, I will lost all the directories I've created and all the mails Inside ;-( ... ????
and I have no more mails on the server Orange ....
If I recreate my mail account, I will lost all the directories I've created and all the mails Inside ;-( ... ????
and I have no more mails on the server Orange ....
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Re: mails en plusieurs exemplaires, pb paramétriages
It depends. If you were using IMAP protocol, all your folders will preserve. You can check by logging in your Orange mail account web and seeing if all the folders are there.
Maxim,
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Re: mails en plusieurs exemplaires, pb paramétriages
there is no folders in my Orange account web
this problem appears only with orange, I have other emails accounts and they are ok.
"orange" is my main mails account that's why I prefer having all my mails preserved there.
I will take more care before deleting mails !
but :
why is it suddenly impossible, in epim options, to set "keep the mails in my web account" and that only for orange ????
thanks Max !
this problem appears only with orange, I have other emails accounts and they are ok.
"orange" is my main mails account that's why I prefer having all my mails preserved there.
I will take more care before deleting mails !
but :
why is it suddenly impossible, in epim options, to set "keep the mails in my web account" and that only for orange ????
thanks Max !
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Re: mails en plusieurs exemplaires, pb paramétriages
hello !
non le problème ne vient pas de Orange, car j'ai le même problème avec Gmail : impossible de cocher la case "laisser une copie des massages sur le serveur"
c'est vraiment un problème car je n'ai plus de double en cas de mauvaise manip, et en plus, je ne peux plus les avoir non plus sur mon smartphone. c'est très inconfortable
ce problème existe depuis la dernière mise à jour, pourriez vous mieux regarder ?
merci
Windows 10
epim 6.56
nathalie
non le problème ne vient pas de Orange, car j'ai le même problème avec Gmail : impossible de cocher la case "laisser une copie des massages sur le serveur"
c'est vraiment un problème car je n'ai plus de double en cas de mauvaise manip, et en plus, je ne peux plus les avoir non plus sur mon smartphone. c'est très inconfortable
ce problème existe depuis la dernière mise à jour, pourriez vous mieux regarder ?
merci
Windows 10
epim 6.56
nathalie
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Re: mails en plusieurs exemplaires, pb paramétriages
Hello,
the problem is unclear at all.
It is unclear why "impossible, in epim options, to set "keep the mails in my web account" Your screenshot does not demonstrate the problem.
the problem is unclear at all.
It is unclear why "impossible, in epim options, to set "keep the mails in my web account" Your screenshot does not demonstrate the problem.
Maxim,
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Re: mails en plusieurs exemplaires, pb paramétriages
hello !
My screenshot just shows you that the setting for "laisser une copie des messages sur le serveur" is empty because it does not work ...
this problem appeared with the last update, so I first received on Epim about the 6500 emails I had on the server, then I now have no mails in my mail server and when Epim is open, no more mails "orange" on my smartphone
I have the same problem with "orange" and Gmail too !
????
thanks for your help !!
My screenshot just shows you that the setting for "laisser une copie des messages sur le serveur" is empty because it does not work ...
this problem appeared with the last update, so I first received on Epim about the 6500 emails I had on the server, then I now have no mails in my mail server and when Epim is open, no more mails "orange" on my smartphone
I have the same problem with "orange" and Gmail too !
????
thanks for your help !!