Android note truncated

Discussion of EssentialPIM for Android and synchronization
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MGhell
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Android note truncated

Post by MGhell » Fri Feb 03, 2017 6:09 pm

Hi,

I have a note with 2837 words on my desktop EPIM version. When synchronizing with my Android EPIM it gets truncated after 1269 words. I don't know if this matters, but there is also a small picture in the note (which is correctly imported when synchronizing).

I found a thread where you guys are saying that there is no limit. So, I'm wondering why it's cut off...

Max
Last edited by MGhell on Sat Feb 04, 2017 8:48 am, edited 2 times in total.

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Re: Android note truncated

Post by admin » Fri Feb 03, 2017 9:55 pm

Please mention your Windows EPIM and Android EPIM version numbers. Also, mention your device make and model. Does that happen with a single note? If you create a copy of the note in Win EPIM and try to sync it with Android EPIM, will it work?
Android version of EssentialPIM. Keep all your data in sync!

MGhell
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Re: Android note truncated

Post by MGhell » Sat Feb 04, 2017 8:34 am

Hi,

my Windows EPIM version is 7.22, the Android version is 4.53(non-pro). The phone is a LG G4 running Android 6.0. I have 8 different notes and 7 sync perfectly, it's only the large one which gets truncated. I created a new "test" note with the content of my large note and that one also gets truncated when I sync it with my LG phone. I checked on google drive and the note is fully and correctly stored there.

Max

PS: If I add some text on top of the note it gets synced but more text is cut off at the bottom

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Re: Android note truncated

Post by admin » Mon Feb 06, 2017 7:48 am

Please copy-paste the problematic note into a new Win EPIM database file and forward it to me via PM here in the forum.
Android version of EssentialPIM. Keep all your data in sync!

MGhell
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Re: Android note truncated

Post by MGhell » Wed Feb 08, 2017 7:27 am

The database has been sent to you via PM!

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Re: Android note truncated

Post by admin » Wed Feb 08, 2017 9:26 am

Thank you! No luck reproducing the problem on our side, though. Could you please sync the test database file with your device and then forward me via PM the latest log file (please enable it first in Tools->Options->Synchronization)?
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Re: Android note truncated

Post by MGhell » Thu Feb 09, 2017 5:48 pm

By the way, I have the following sync options enabled: 2-way, sync deletions, create calendars in Google for each category.

Does this matter?

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Re: Android note truncated

Post by admin » Fri Feb 10, 2017 8:23 am

No it doesn't as 2-way sync is the default option. But do you at the same time sync your notes with Google Drive?
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Re: Android note truncated

Post by MGhell » Fri Feb 17, 2017 10:33 am

I've split up the large note into 2 smaller ones...that´s ok for me

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