Search found 15839 matches

by Max
Wed Apr 25, 2018 9:13 pm
Forum: Support
Topic: Problem with first send/receive after a new account setup
Replies: 7
Views: 83

Re: Problem with first send/receive after a new account setup

RedLenin, what's the version number that you are using? If not 7.64- please update.
by Max
Wed Apr 25, 2018 8:27 pm
Forum: Support
Topic: Error With 7.64 Pro
Replies: 1
Views: 43

Re: Error With 7.64 Pro

Hello, a few points: - EPIM does not send anything automatically, except one thing- it checks automatically for new version - EPIM never offers you to send your database (via interface). In rare cases, yes, EPIM support might ask for a database, but that has to be performed fully manually by a user ...
by Max
Wed Apr 25, 2018 8:08 pm
Forum: Support
Topic: Custom icons sorted?
Replies: 4
Views: 62

Re: Custom icons sorted?

Hello,

what was your previous version number?
Also, we are planning to release next major version, which will include manual sorting of icons and "Recent icons" section
by Max
Wed Apr 25, 2018 7:01 pm
Forum: Deutsch
Topic: Synch aufheben
Replies: 2
Views: 31

Re: Synch aufheben

Hello,

please go to Tools-> Options-> Synchronization and delete those you do not need.
by Max
Wed Apr 25, 2018 6:58 pm
Forum: Support
Topic: Email - possible bug?
Replies: 13
Views: 217

Re: Email - possible bug?

Hello,

just to be sure- you all are using POP3 accounts?
by Max
Tue Apr 24, 2018 9:27 pm
Forum: Français
Topic: Signature
Replies: 10
Views: 289

Re: Signature

Hello,

we meanwhile released 7.64 version, please try it, whether the problem will reproduce.
by Max
Tue Apr 24, 2018 9:26 pm
Forum: Support
Topic: [BUG] 7.63 New email window breaks signature (plain text with HTML markup)
Replies: 4
Views: 186

Re: [BUG] 7.63 New email window breaks signature (plain text with HTML markup)

Hello,

we meanwhile released 7.64 version, please try it, whether the problem will reproduce.
by Max
Tue Apr 24, 2018 9:18 pm
Forum: Русский
Topic: Баг с подписью в почтовике
Replies: 2
Views: 79

Re: Баг с подписью в почтовике

Добрый день,

мы как раз выпустили 7.64- проверьте, пожалуйста, на ней
by Max
Tue Apr 24, 2018 9:17 pm
Forum: Support
Topic: Searching contacts adds a company name to another record
Replies: 3
Views: 153

Re: Searching contacts adds a company name to another record

Hello,

we could not reproduce the issue. Can you reproduce it? If yes, a video would be very much appreciated.
by Max
Tue Apr 24, 2018 8:33 pm
Forum: Support
Topic: Problem with first send/receive after a new account setup
Replies: 7
Views: 83

Re: Problem with first send/receive after a new account setup

Please delete the account, and switch interface language to English and then re-create account.
by Max
Tue Apr 24, 2018 8:29 pm
Forum: Support
Topic: Custom icons sorted?
Replies: 4
Views: 62

Re: Custom icons sorted?

Hello,

do you mean Notes icons? You can not group icons there in 7.64 or earlier version. Please clarify what you mean (screenshots would help as well)
by Max
Fri Apr 20, 2018 9:19 pm
Forum: Support
Topic: Password lost field
Replies: 2
Views: 70

Re: Password lost field

Hello,

it is not fully clear what happened. Did you update EssentialPIM? If yes- what was your previous version number?
by Max
Fri Apr 20, 2018 9:05 pm
Forum: Suggestions
Topic: Remove mail on server when empty trash on Epim
Replies: 1
Views: 47

Re: Remove mail on server when empty trash on Epim

Thank you for the suggestion, noted.
by Max
Fri Apr 20, 2018 9:04 pm
Forum: Deutsch
Topic: Immer noch nach Update auf EPIM 7.63 Fehler ...
Replies: 12
Views: 307

Re: Immer noch nach Update auf EPIM 7.64 Fehler ...

epi50 wrote:
Fri Apr 20, 2018 10:11 am
... ich ziehe meinen Dank zurück ! - Auch die Version 7.64 ist unbrauchbar - gleiche Fehler! :(
Beweis:
Dok1.pdf
Please submit the error log as the system suggests. A video of steps reproducing the issue would help us as well a lot. Thank you in advance!
by Max
Fri Apr 20, 2018 8:59 pm
Forum: Support
Topic: Working with Images within an email
Replies: 5
Views: 129

Re: Working with Images within an email

Dierk, we can not reproduce the issue on 7.64. A video of the issue and the error log would be appreciated and will help use reproduce the issue.