Search found 51 matches

by Skynet
Sun Aug 20, 2023 2:14 am
Forum: Support
Topic: Problem with mailfolders
Replies: 2
Views: 365

Re: Problem with mailfolders

Hi, again! I was in the process of making a video to illustrate the problem, but I was not able to reproduce the problem myself. What I did beforehand: - Upgraded from 11.6 Pro to 11.6.5 Pro - Moved all e-mails out of the problem folders - Deleted the problem folders, and also deleted them from Dele...
by Skynet
Mon Aug 14, 2023 7:59 pm
Forum: Support
Topic: Problem with mailfolders
Replies: 2
Views: 365

Problem with mailfolders

Hello there! I think I found a new bug related to mailfolders. When I am saying mailfolders, I am talking about the folders manually made inside EssentialPim to organize different categories of e-mail. if I create a mailfolder on level two in a folderhiearchy it will by default be placed at the bott...
by Skynet
Mon Aug 14, 2023 7:51 pm
Forum: Support
Topic: EPIM Taskbar icon missing
Replies: 44
Views: 3280

Re: EPIM Taskbar icon missing

As far as I can see ... this problem is now solved in newer versions of the software.
by Skynet
Sun May 28, 2023 10:58 pm
Forum: Support
Topic: EPIM Taskbar icon missing
Replies: 44
Views: 3280

Re: EPIM Taskbar icon missing

You could also copy one of the temp icon files from the temp folder to the program folder, rename it to for example epim.ico, and then change the shortcut to use that icon file. Then the taskbar icon will work on every execution. If you try to rename the icon file in the temp folder, it will be dele...
by Skynet
Sun May 28, 2023 10:45 pm
Forum: Support
Topic: EPIM Taskbar icon missing
Replies: 44
Views: 3280

Re: EPIM Taskbar icon missing

Hi, there @VictorParkerPIM / @Admin I am using the portable version of the program. I don't have an EssentialPIM icon file in the (portable) program folder, but I do have an EssentialPIM icon file in the temp subfolder of the program folder with a random name. So I finally think I understand what ha...
by Skynet
Fri May 26, 2023 11:24 pm
Forum: Support
Topic: EPIM Taskbar icon missing
Replies: 44
Views: 3280

Re: EPIM Taskbar icon missing

Just want to say that this problem still is present in the 11.5.2 version of the program. You can work around it by modyfying icons in software shortcuts and so on, but you would expect to be able to start the .exe file directly without having problems with the icon in the taskbar.

Cheers
by Skynet
Wed May 17, 2023 11:49 pm
Forum: Support
Topic: EPIM Taskbar icon missing
Replies: 44
Views: 3280

Re: EPIM Taskbar icon missing

If you delete an executable file, it's possible that Windows may have difficulty displaying the correct icon due to its icon caching mechanism. Fair enought, but I still have two questions: 1) Does the EssentialPIM_Free.exe file have any relevance in running the professional version of this softwar...
by Skynet
Wed May 17, 2023 11:45 pm
Forum: Support
Topic: EPIM Taskbar icon missing
Replies: 44
Views: 3280

Re: EPIM Taskbar icon missing

Hi, Issue remains on my end - I'm using WEPIM Pro Portable 11.5.1 on Windows 10. Looks like taskbar settings matter. In "Taskbar settings > Combine taskbar buttons": "Always hide labels" shows a white blanc icon for EPIM "Never" shows the correct icon for EPIM Hope tha...
by Skynet
Wed May 03, 2023 9:44 am
Forum: Support
Topic: EPIM Taskbar icon missing
Replies: 44
Views: 3280

Re: EPIM Taskbar icon missing

That is ... if the icon would be the only reason to keep the EssentialPIM_Free.exe file in the install folder ...
by Skynet
Wed May 03, 2023 9:41 am
Forum: Support
Topic: EPIM Taskbar icon missing
Replies: 44
Views: 3280

Re: EPIM Taskbar icon missing

So ... time to update this thread with some relevant info. As mentioned earlier the EssentialPIM software seemed to lose its icon from the 11.2.5 version. I did some testing on this a few minutes ago and found something interesting: 1. Downloaded the 11.5.1 version of EPIM 2. Unpacked the software t...
by Skynet
Tue Apr 25, 2023 1:02 am
Forum: Support
Topic: EPIM Taskbar icon missing
Replies: 44
Views: 3280

Re: EPIM Taskbar icon missing

Could you please provide more details about the Windows versions on all the PCs where you are using EssentialPIM? Additionally, is there anything else that these PCs have in common in terms of Windows configuration? For instance, it seems that the Windows scaling settings aren't 100%? Hi Admin! The...
by Skynet
Fri Apr 21, 2023 10:53 pm
Forum: Support
Topic: EPIM Taskbar icon missing
Replies: 44
Views: 3280

Re: EPIM Taskbar icon missing

Unfortunately the icon problem reappeared the day after I upgraded to 11.5. I am running the portable version, and I am using the software on several different computers. Same problem all over the line.
by Skynet
Tue Apr 18, 2023 10:29 am
Forum: Support
Topic: EPIM Taskbar icon missing
Replies: 44
Views: 3280

Re: EPIM Taskbar icon missing

I confirm that the icon is back in the 11.5 version of EssentialPim

Thank you.
by Skynet
Sat Mar 25, 2023 12:27 am
Forum: Support
Topic: EPIM Taskbar icon missing
Replies: 44
Views: 3280

Re: EPIM Taskbar icon missing

VictorParkerPIM wrote: Fri Mar 24, 2023 3:12 pm If you pin and unpin the icon it toggles on, pin and unpin again and it's off.
This seems to work, but you still need to do the pin/unpin operation every time you start the application. Even if this is a minor bug, it is still a bug.
by Skynet
Fri Mar 24, 2023 11:28 am
Forum: Support
Topic: EPIM Taskbar icon missing
Replies: 44
Views: 3280

EPIM Taskbar icon missing

After upgrading to 11.2.5 Pro, the taskbar icon is missing from the program when it is open. It only shows as a white letter icon instead.

Essential information:
EPIM Version: 11.2.5 Pro
Windows 10 22H2 (19045.2728)