Search found 51 matches

by trickyricky
Fri Jun 30, 2023 10:47 am
Forum: Support
Topic: Sync error (Android - WinEPIM)
Replies: 27
Views: 2564

Re: Sync error (Android - WinEPIM)

I downloaded and installed the pre-release version. It synced without errors, although it duplicated everything on the phone. I purged the phone data and synced again and it now seems fine. Well done.
by trickyricky
Tue Jun 27, 2023 12:36 pm
Forum: Support
Topic: Sync error (Android - WinEPIM)
Replies: 27
Views: 2564

Re: Sync error (Android - WinEPIM)

Thank you for letting us know about the problem. We want to assure you that we are actively working on it, and we are committed to resolving the issue as quickly as possible. Please stay tuned for an upcoming fixed version. Thank you. As long as it is being investigated, that's fine. I was concerne...
by trickyricky
Mon Jun 26, 2023 12:41 pm
Forum: Support
Topic: Sync error (Android - WinEPIM)
Replies: 27
Views: 2564

Re: Sync error (Android - WinEPIM)

I am also seeing this error, have done for a couple of weeks now. Android reports an error and offers to email the log to support, which I have done several times. Windows shows the attached error. epim-error-1.JPG This happens every time I try to sync, on two different Android devices running Andr...
by trickyricky
Fri Jun 23, 2023 4:36 pm
Forum: Support
Topic: Sync error (Android - WinEPIM)
Replies: 27
Views: 2564

Re: Sync error (Android - WinEPIM)

I am also seeing this error, have done for a couple of weeks now. Android reports an error and offers to email the log to support, which I have done several times. Windows shows the attached error. epim-error-1.JPG This happens every time I try to sync, on two different Android devices running Andro...
by trickyricky
Tue Apr 25, 2023 5:41 pm
Forum: Support
Topic: Sync with Android stops with error
Replies: 1
Views: 254

Sync with Android stops with error

Since the latest Windows release of EPIM, syncing with Android fails first try with the error "Transaction is not active". If I try the sync again, it completes properly. This happens each time I try to sync. I have gone into Database Maintenance and cleared the Android sync data, but noth...
by trickyricky
Tue Apr 25, 2023 5:29 pm
Forum: Support
Topic: Problem with searching notes
Replies: 6
Views: 1510

Re: Problem with searching notes

For whatever reason, this no longer seems to be a problem. Maybe following the latest release?

If it returns I will report it again.

Thanks for the help.
by trickyricky
Tue Mar 07, 2023 12:01 am
Forum: Support
Topic: Problem with searching notes
Replies: 6
Views: 1510

Re: Problem with searching notes

Thanks for the reply. Will do so and report back.
by trickyricky
Mon Mar 06, 2023 1:20 pm
Forum: Support
Topic: Problem with searching notes
Replies: 6
Views: 1510

Problem with searching notes

I have had this problem before, but it was resolved. When I search for a word in a note, often the word isn't found even though it is definitely there. A search from the top level of the note tree for the same word does find it. See two screenshots attached to illustrate. Epim Pro 11.2.4 Windows 10 ...
by trickyricky
Tue Dec 21, 2021 8:14 pm
Forum: Support
Topic: Search appears to be broken
Replies: 19
Views: 1435

Re: Search appears to be broken

Great. That was quick.
Thanks.
by trickyricky
Tue Dec 21, 2021 6:22 pm
Forum: Support
Topic: Search appears to be broken
Replies: 19
Views: 1435

Re: Search appears to be broken

Here you are:
search fail 3.wmv
(4.21 MiB) Downloaded 98 times
This happens with several notes, not just the one in the video.
by trickyricky
Tue Dec 21, 2021 4:52 pm
Forum: Support
Topic: Search appears to be broken
Replies: 19
Views: 1435

Re: Search appears to be broken

Sorry to say but although improved, this issue is still there. If I search for a string at the parent level of a notebook with child notes, more often than not I am told there is nothing found. Even when I am certain the search term is there, in the parent note and several child notes. This is with ...
by trickyricky
Thu Dec 09, 2021 5:04 pm
Forum: Support
Topic: Search appears to be broken
Replies: 19
Views: 1435

Re: Search appears to be broken

Great, glad you have found it. Look forward to a fix.

Thanks for your help.
by trickyricky
Wed Dec 08, 2021 11:54 pm
Forum: Support
Topic: Search appears to be broken
Replies: 19
Views: 1435

Re: Search appears to be broken

Actually, I have checked further and searching at a top level never finds anything in a child note, despite "Include child notes" being checked. This is the case with multiple notes. Also, if I do a search from the parent note for a term in a child note and it says not found, a subsequent ...
by trickyricky
Wed Dec 08, 2021 3:47 pm
Forum: Support
Topic: Search appears to be broken
Replies: 19
Views: 1435

Re: Search appears to be broken

I have done that. Now the search in the first video does work. But the second one where the search term exists in a child note now fails saying the search item was not found.
by trickyricky
Wed Dec 08, 2021 2:03 pm
Forum: Support
Topic: Search appears to be broken
Replies: 19
Views: 1435

Re: Search appears to be broken

Copied the note to a new database file, search is now working.

In the second video, the search term in in a child note.