Search found 23 matches

by keith
Thu Aug 20, 2020 9:15 am
Forum: Support
Topic: Does the EPIM spam filtering system actually work?
Replies: 25
Views: 6466

Re: Does the EPIM spam filtering system actually work?

That's the reason spam filtering is struggling to work correctly on your setup. Will improve this in the next release. Thanks! Way hay! Just installed v9.3, and 15 of today's emails from the usual spam suspects instantly disappeared from inbox to spam folder! Looks as if EPIM has even picked up on ...
by keith
Fri Jul 31, 2020 3:26 pm
Forum: Support
Topic: Does the EPIM spam filtering system actually work?
Replies: 25
Views: 6466

Re: Does the EPIM spam filtering system actually work?

Doh! Of course! Thanks, Yes: can confirm all folders are set to 'Headers' for synch. Keith
by keith
Fri Jul 31, 2020 9:44 am
Forum: Support
Topic: Does the EPIM spam filtering system actually work?
Replies: 25
Views: 6466

Re: Does the EPIM spam filtering system actually work?

Thanks. Ah!. Not quite sure how to answer that, to be honest. I've a nagging feeling there's a setting somewhere to control whether just headers, or headers plus messages are downloaded for an IMAP account, but I can't remember where. Can you remind me, or tell me how otherwise to check the answer t...
by keith
Sun Jul 26, 2020 2:07 pm
Forum: Support
Topic: Does the EPIM spam filtering system actually work?
Replies: 25
Views: 6466

Re: Does the EPIM spam filtering system actually work?

Like norsea, I'd not realised there was any logging visible to the user which is available. Thanks for the guidance in finding it! I don't understand much of what it says, but am noting that the MAIL log has lines for 'Spam Score' and 'Action' taken for each email listed. However, I can't see any re...
by keith
Sat Jul 18, 2020 9:35 am
Forum: Support
Topic: Does the EPIM spam filtering system actually work?
Replies: 25
Views: 6466

Re: Does the EPIM spam filtering system actually work?

norsea, with all due respect we cannot rely purely on your experience when there’s facts stored in the log files. Please forward me via PM the spam log file and mention subjects of couple email messages that got wrongly detected as spam/not spam. CraigS26, please check if EPIM’s spam filtering opti...
by keith
Sun May 03, 2020 5:34 pm
Forum: General Discussion
Topic: How to sort mail accounts
Replies: 2
Views: 2650

Re: How to sort mail accounts

Oops! Of course. Many thanks. Keith Drury
by keith
Fri May 01, 2020 4:40 pm
Forum: General Discussion
Topic: How to sort mail accounts
Replies: 2
Views: 2650

How to sort mail accounts

In the MAIL window, the 3 accounts I have added appear in the tree (left hand column) in no particular order, except it appears that the last one I added is lowest in the tree. Is there any way to sort or re-order the accounts in this tree? Keith Drury
by keith
Wed Apr 29, 2020 7:55 pm
Forum: Support
Topic: IMAP account downloads same message repeatedly
Replies: 8
Views: 625

Re: IMAP account downloads same message repeatedly

Many thanks for that. You were right. I've now weeded out the rules I'd set up, which did indeed move the offending emails to non-server folders. Obvious in hindsight. The big issue for me is that I nowhere saw any advice, help or instruction on what the EPIM user interface for emails is actually sh...
by keith
Mon Apr 20, 2020 4:24 pm
Forum: Support
Topic: IMAP account downloads same message repeatedly
Replies: 8
Views: 625

Re: IMAP account downloads same message repeatedly

This is very odd! The deleted items folder again had 240 old headers in it, just 10 minutes after I'd emptied it. I'm finding that 31 of the same old message headers are being added to that folder each time EPIM polls the server. There are only 3 headers on the server version of 'deleted items' fold...
by keith
Mon Apr 20, 2020 4:02 pm
Forum: Support
Topic: IMAP account downloads same message repeatedly
Replies: 8
Views: 625

Re: IMAP account downloads same message repeatedly

OK. The only other email client with access to my email is BlueMail on my smartphone. But my wife uses BlueMail too via her smartphone, and using another address on the same domain via the same ISP/server without the same 'repeated download' issue. So I'm not sure how I'd test for poor design; certa...
by keith
Fri Apr 17, 2020 11:18 am
Forum: Support
Topic: IMAP account downloads same message repeatedly
Replies: 8
Views: 625

Re: IMAP account downloads same message repeatedly

Thanks, Max. I agree: and I'd read about the function "once message once download, IMAP client (including EPIM) will not try to download it again, using it's unique identifier." as being true for MS Outlook, and hoped it applied to EPIM. Good to hear it confirmed that it does. Curiously, the problem...
by keith
Fri Apr 17, 2020 10:55 am
Forum: Support
Topic: Does the EPIM spam filtering system actually work?
Replies: 25
Views: 6466

Re: Does the EPIM spam filtering system actually work?

I agree: I have set up rules too, but do feel that the 'learning system' as advertised/described in the help system ought to function, tho' I haven't seen any clear sign yet that it is learning. The other virtue of the system used with the Bat! was that it gave statistics on how it was performing - ...
by keith
Thu Apr 16, 2020 2:43 pm
Forum: Support
Topic: IMAP account downloads same message repeatedly
Replies: 8
Views: 625

Re: IMAP account downloads same message repeatedly

No responses!?! Yet this must be a common issue. Is there an update to EPIM planned which would include a switch for the email client NOT to download the same message more than once, or one to remove it from the web server after downloading it? Keith
by keith
Mon Apr 13, 2020 10:55 am
Forum: Support
Topic: Does the EPIM spam filtering system actually work?
Replies: 25
Views: 6466

Does the EPIM spam filtering system actually work?

I have set up spam filtering in EPIM as instructed in the Help system. But despite many times marking messages as spam over a long period, the system doesn't seem to 'learn' that messages on that subject, or from that sender are spam. Resetting 'learning' didn't seem to help. I came to EPIM after us...
by keith
Mon Apr 13, 2020 10:47 am
Forum: Support
Topic: IMAP account downloads same message repeatedly
Replies: 8
Views: 625

IMAP account downloads same message repeatedly

My IMAP email account setup in EPIM downloads the same message's header repeatedly every time it polls my ISP's mail server. How can this be prevented? Most of the messages are spam, for which I've set up EPIM message rules to put them on receipt in the spam folder. So I'm finishing up with hundreds...