EPIM Pro verschwindet

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schaloemche
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EPIM Pro verschwindet

Post by schaloemche »

Eigentlich bin ich total begeistert von diesem Terminplaner.

Ich nutze ihn auf einem 2 Monitorsystem. Er funktioniert 8-10 Wochen und dann verschwindet nach dem Minimieren das Programm vom Desktop. Es läuft im Hintergrund und wird an der Taskleiste auch angezeigt. Es läßt sich einfach nicht öffnen.

epim.ini löschen hilft manchmal auch nicht. Ständiges Neuinstallieren nervt auf Dauer.

Ich nutze die lizensierte Version Pro 9.3 unter Win 7. Gibt es da mittlerweile eine Erklärung oder gar Lösungsansatz ? Beide Installationsmöglichkeiten DESKTOP/Portable verhalten sich gleich.

schöne Gruß
Jürgen

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Re: EPIM Pro verschwindet

Post by admin »

Jürgen, thanks for your appraisal of EPIM. Did you happen to notice any pattern or list of steps that could lead to the described behavior?
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schaloemche
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Re: EPIM Pro verschwindet

Post by schaloemche »

Not Really,
after installation it works for several weeks without a problem. Than after minimizing it is still on the taskpanel, but you are not able to open it, you can´t work with it.
I tried to delete epim.ini - sometime it works in that way, that you can start EPIM, but you loose all data. You have to restore them. Sometime there is no chance and you have to install it again. I believe hat I made that for over 15 times - and that sucks. Its a wonderful planer -if it still runs.

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Re: EPIM Pro verschwindet

Post by admin »

What if you try to kill the EPIM's process using Windows Tasks Manager next time the app refuses to open and then start it again. Will that work?
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schaloemche
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Re: EPIM Pro verschwindet

Post by schaloemche »

no, it dosn´t work

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Re: EPIM Pro verschwindet

Post by admin »

EPIM will not start? Will there be its process listed in the Task Manager? What if you reboot your PC?
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schaloemche
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Re: EPIM Pro verschwindet

Post by schaloemche »

Yes in the Taskmanager EPIM is listed, a reboot of the hole system changes nothing. The EPIM must be installed new.

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Re: EPIM Pro verschwindet

Post by admin »

So it seems the app just looses its focus and is probably opened somewhere outside the screen.. If you're able to reproduce the issue, may I ask you to please record a small video demonstrating it? Hopefully it'll provide us with a clue as why that happens.
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schaloemche
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Re: EPIM Pro verschwindet

Post by schaloemche »

:-) I will try it, but I don´t know when it will happened - may the last Installation will work for a few weeks ...
Where should I send the video ?

At that time, I´ll say thank you for trying to help me.

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Re: EPIM Pro verschwindet

Post by admin »

It would be best if you forward it to me via a personal message here in the forum. Thank you as well for your willingness to help us to get to the cause of the issue.
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schaloemche
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Re: EPIM Pro verschwindet

Post by schaloemche »

:-) It still happened, where should I send the video ?

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Re: EPIM Pro verschwindet

Post by admin »

Please click on my name and choose the following option: "Send private message".
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schaloemche
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Re: EPIM Pro verschwindet

Post by schaloemche »

Can you tell me the maximum size of the file, the 15,8MB-Version failed.

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Re: EPIM Pro verschwindet

Post by a8907433 »

Hier ist ein ähnliches Problem, ich hatte es auch schon einmal:

viewtopic.php?f=2&t=15774

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Re: EPIM Pro verschwindet

Post by admin »

10 MB, please update the file somewhere (Google Drive, for instance) and share a download link.
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