hello,
just to inform that some ink colours does not work any more, for example : I like velvet coulor to write my mails and it's grey
that's not a big problem, but it is one since EPIM proposes this choice !
essentielPim Pro 9.8 windows 10
thanks for all !
nathalie
problem with the choice of ink color
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Re: problem with the choice of ink color
nathalie, does it happen all the time? If so, could you please record a small video demonstrating the problem? We weren't able to reproduce it so far, unfortunately.
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Re: problem with the choice of ink color
hello !
thanks for the answer.
yes it happens all the time.
I have checked if the problem appears elswhere than the mails, but no, it is only with the mails.
I can send you an e-mail with the velvet ink settings, so that you can see it is not velvet but grey.
thanks for the answer.
yes it happens all the time.
I have checked if the problem appears elswhere than the mails, but no, it is only with the mails.
I can send you an e-mail with the velvet ink settings, so that you can see it is not velvet but grey.
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Re: problem with the choice of ink color
Thank you! Although it seems you forgot to attach the file (link to a file) to that email. You can also forward it to me here in the forum via PM.
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Re: problem with the choice of ink color
thanks for your answer
there was no file attached, the mail was enought at is own : I set Purple ink for the mail I sent you one to show you that it appears grey !
there was no file attached, the mail was enought at is own : I set Purple ink for the mail I sent you one to show you that it appears grey !
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Re: problem with the choice of ink color
We use a third-party customer support system which doesn't really support proper html formatting. So a small video would still be helpful.
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