No sound notification

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Prorok
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Joined: Fri May 14, 2021 9:26 am

No sound notification

Post by Prorok »

Version 9.8 of EPIM has no sound notification for incomming emails.
How to fix it?
admin
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Re: No sound notification

Post by admin »

What's your Windows version? This can be adjusted in the system notification settings on Win10.
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Prorok
Posts: 4
Joined: Fri May 14, 2021 9:26 am

Re: No sound notification

Post by Prorok »

Windows 10, but it do not work with system settings too.
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Re: No sound notification

Post by admin »

It should, there's no other way.
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Prorok
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Joined: Fri May 14, 2021 9:26 am

Re: No sound notification

Post by Prorok »

Please post a list of the correct sound notification settings in Windows 10.
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Re: No sound notification

Post by a8907433 »

I have the same problem, but this exists for many versions now. With version 7 or 8, I don´t know exactly, they introduced that sounds where set in Windows System settings- from there on I have no sound. Before you could directly choose a sound-file, which, in my opinion, ist the much better alternative.
In my case, there is no way to open system settings from within EPIM in "tools/options/mail", because there is no application associated with it. I even set ALL possible sounds in Windows System to the desiered sound, but without success. I reported this at that time, but there was no solution. Since then I live without notification sound......
Prorok
Posts: 4
Joined: Fri May 14, 2021 9:26 am

Re: No sound notification

Post by Prorok »

It works again:
Control Panel - System and Security - System - Notifications and Actions - Turn EssentialPIM to ON - Restart Windows.
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