Gateway error with EPIM cloud sync

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poet-man
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Gateway error with EPIM cloud sync

Post by poet-man »

Anyone has this?

During last couple of days I somethimes get error, to be seen in screenshot. Why?
Never had before.
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gateway.png
admin
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Re: Gateway error with EPIM cloud sync

Post by admin »

Probably a temporary time-out. Please try again later.
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poet-man
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Re: Gateway error with EPIM cloud sync

Post by poet-man »

That's what I thought.
But do get it from time to time for last week or so and never had it in past.
Moreover it seems to need some time before sync really starts. Also nothing I experienced in past.
Maybe cloud server is slow/has problems?
Will report should it get worse!
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Re: Gateway error with EPIM cloud sync

Post by poet-man »

So problems keep going.
This time I got "bad gateway"
Login to cloud via browser works, but every action there takes its time (i.e. change directory, logout etc).
Sync to cloud hardly ever works at present.
Should I report this somewhere else or do you want to pass this on?
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Re: Gateway error with EPIM cloud sync

Post by poet-man »

today timeout-problem and bad-gateway-problem and also timing problems via browser, are not there anymore.
Will report, if such will appear again.
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Re: Gateway error with EPIM cloud sync

Post by admin »

I think it's time to find a better and more powerful hosting solution for the cloud service as it seems we're hitting max capacity with the current one.. Working on it.
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Re: Gateway error with EPIM cloud sync

Post by poet-man »

That's good, because today it makes problems again. So seems to be something in general. And as aepim gets connected as well, capacity is vital.
DG
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Re: Gateway error with EPIM cloud sync

Post by DG »

Confirming that I have been getting this error for about the past week, too.

I click "Stop All" with no apparent problems. When I exit EPIM at the end of the day, it syncs with EPIM cloud with no issues.

This error occurs once a day and about the same time. Apart from this, I cannot detect any patterns.
EPIM Cloud error.jpg
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Re: Gateway error with EPIM cloud sync

Post by admin »

DG, this seems like a separate issue related to your local EPIM database file. Will check what could be causing it.
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Re: Gateway error with EPIM cloud sync

Post by Jérôme »

admin wrote: Mon Oct 18, 2021 9:48 am I think it's time to find a better and more powerful hosting solution for the cloud service as it seems we're hitting max capacity with the current one.. Working on it.
Hi, same problem here ... Can you make something please?

Thanks a lot.
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Re: Gateway error with EPIM cloud sync

Post by admin »

Working on it.
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poet-man
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Re: Gateway error with EPIM cloud sync

Post by poet-man »

Is there any idea, how long this will take? If it will take longer, it seems to be a good idea, to switch sync off, beause at present it (most times) doesn't work at all. This very often leads to the situation, I have to kill WinEPIM via windows task manager.
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