Erro on pro

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dschubert
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Joined: Tue Sep 01, 2009 10:30 pm

Erro on pro

Post by dschubert »

I have not been able to open epim for several months. I have the pro version. I get this dialog:
Error while unpacking program, code 2. Please report to author.
Can anyone help me?
Thank you
Dick Schubert

Max
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Re: Erro on pro

Post by Max »

Please re-download and install from this page:
http://www.essentialpim.com/get-epim
Maxim,
EPIM Team

dschubert
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Re: Erro on pro

Post by dschubert »

I still get the same message
Dick

dschubert
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Re: Erro on pro

Post by dschubert »

I went and paid for a renewal...figuring maybe it's been too long since I paid last. It still doesn't work. Maybe the pro version doesn't work anymore. If so, can I just go back to the basic epim. I actually liked the pro version, though.

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Re: Erro on pro

Post by Max »

Please download from http://www.essentialpim.com/get-epim using another browser. You are probably getting the same corrupted file every time.
Maxim,
EPIM Team

dschubert
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Re: Erro on pro

Post by dschubert »

Unfortunately, MS Explorer, Chrome and Safari all give me the same result.
What do I do next?
Dick

dschubert
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Re: Erro on pro

Post by dschubert »

I also tried saving in another folder I created.

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Re: Erro on pro

Post by Max »

Well, as you see, nu other user is having the same problem. I guess there is something peculiar to your system. Try disabling anti-viruses.
Maxim,
EPIM Team

dschubert
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Joined: Tue Sep 01, 2009 10:30 pm

Re: Erro on pro

Post by dschubert »

I downloaded the basic version and it works. I can access the different databases I have created on the pro version. Can you simply email me a zip file of the pro. If I update from the basic, it asks for 39.95. I just paid 19.95 the other day....even though I had paid for free upgrades.
Dick

Thank you

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