IMAP: Problem deleting E-Mails

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19leunam93
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Joined: Mon Sep 19, 2016 1:24 pm

IMAP: Problem deleting E-Mails

Post by 19leunam93 »

I added my E-Mail accounts with IMAP in EssentialPIM.
My problem: If I delete some E-Mails in EssentialPIM, they aren't visible in EssentialPIm anymore but on my webmail-account the E-Mails are still there. My settings are attached...
How can I do, that the Mails I delete in EssentialPIM are getting deleted properly, even on my wemail?
Attachments
Setting1.JPG
Setting2.JPG
Max
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Re: IMAP: Problem deleting E-Mails

Post by Max »

Hello,

it's got to do with your particular Mail provider. There are no such problems on other major mail providers. EPIM does not have settings to fix that.
Maxim,
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19leunam93
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Joined: Mon Sep 19, 2016 1:24 pm

Re: IMAP: Problem deleting E-Mails

Post by 19leunam93 »

Maybe I found the reasen, where this behavior comes from. If I delete Mails in EssentialPIM they get marked as deleted. It is the same behavior like this special setting in Outlook:
delete options.jpg
If I choose "Mark items for deletion but do not move them automatically" on the Account settings in Outlook, the Mails will also not disappear in my webmail.
So what I search for is a setting for IMAP-Accounts in EssentialPIM that brings me the same behavior as in Outlook. So deleted E-Mails move to the trash folder and if they get deleted again they disappear permanently instead of just get "marked as deleted"...
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Re: IMAP: Problem deleting E-Mails

Post by Max »

Hello,

there is no such setting, as it works fine without it for most Mail providers.
Maxim,
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Roel
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Re: IMAP: Problem deleting E-Mails

Post by Roel »

Hi 19leunam93, I had a similar problem. To make matters worse, the not-fully-deleted emails kept reappearing and eventually cloning in my Deleted Items folder. Eventually there were some 200,000 emails that it would try to re-synchronize after each time I deleted them, making EPIM essentially unusable. This is a difficult problem to diagnose so instead of trying to figure it out I just turned off synchronization for the Deleted Items folder and THEN emptied it. Presto, no more trouble! :-) I now just leave Deleted Items unsynchronized, there's no reason I would need to urgently look at it from any other device anyway.
Roel Hammerschlag
http://hammerschlag.org
EPIM 7.2 on Windows 10; Lenovo ThinkPad T440s with 4k external monitor
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