Hi,
I have EssentialPIM 7.6 installed on Windows 10. When I check for updates it shows 7.66 available. I click on download&install, it downloads it, Epim closes, Windows UAC asks authorization, I click on yes but then nothing happens. When I start Epim again is still at 7.6 version. I've tried many times but is still at 7.6 version.
How can I fix it?
Unable to update from 7.6 (and now also from 8.0)
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Re: Unable to update from 7.6
Please download it from here: https://www.essentialpim.com/get-epim and install.
Maxim,
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Re: Unable to update from 7.6
Hi,
I had the same issue again when I tried to update from 8.0 to 8.01
When I check for updates it shows 8.01 available. I click on download&install, it downloads it, Epim closes, Windows UAC asks authorization, I click on yes but then nothing happens. When I start Epim again is still at 8.0 version.
I had to download it manually from here: https://www.essentialpim.com/get-epim and install it manually. Now I have 8.01
Auto update in EssentialPIM is broken.
My pc is running windows 10 Pro 64 bit
I had the same issue again when I tried to update from 8.0 to 8.01
When I check for updates it shows 8.01 available. I click on download&install, it downloads it, Epim closes, Windows UAC asks authorization, I click on yes but then nothing happens. When I start Epim again is still at 8.0 version.
I had to download it manually from here: https://www.essentialpim.com/get-epim and install it manually. Now I have 8.01
Auto update in EssentialPIM is broken.
My pc is running windows 10 Pro 64 bit
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Re: Unable to update from 7.6 (and now also from 8.0)
Hello,
I could not reproduce the issue with failing auto-update of Desktop version. It works fine on my tests.
I could not reproduce the issue with failing auto-update of Desktop version. It works fine on my tests.
Maxim,
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Re: Unable to update from 7.6 (and now also from 8.0)
That's strange. Are you using Windows 10 Pro 64 bit? And EssentialPIM Free, italian version.
Or maybe there is a bug in the "Info" section not showing correctly the current version of EssentialPIM?
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Re: Unable to update from 7.6 (and now also from 8.0)
I tested on Windows 10, 64 bit, with Free Desktop version. Sometimes application won't start, but it is updated. Maybe you have 2 installations and one updates, another- not.
Maxim,
EPIM Team
EPIM Team