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Synchronization Android Phone to PC

Posted: Mon Jun 22, 2020 10:35 pm
by jimhelt
I have EPIM Pro Version 9.0 on a windows 10 pro Dell Laptop. I Have EPIM Pro 5.7.3 on my Samsung Galaxy A50 cell phone. I cannot get them to sync. Manually or automatically.
Help Please!

Re: Synchronization Android Phone to PC

Posted: Thu Jun 25, 2020 9:51 am
by admin
Is there any error message? If yes, please mention what it says.

Re: Synchronization Android Phone to PC

Posted: Thu Jun 25, 2020 9:24 pm
by jimhelt
The phone says: Connected to Wi-Fi network: "name"
No PCs with running Windows version of EssentialPIM. .... The PC and phone is connected to the same network and both are on. Tried "Connect manually" with IP address and port for computer and McAfee firewall turned off, although it set to pass EssentialPIM. Get "Connection Error" Unable to connect. I didn't have this problem before the latest upgrades in Windows 10 Pro.

Re: Synchronization Android Phone to PC.

Posted: Thu Jun 25, 2020 10:04 pm
by admin
Please also try to disable Windows firewall. This might also help: https://www.essentialpim.com/help/troubleshooting2.htm.