EssentialPIM

I have a new computer & I'm having problems syncing my calendar & contacts with my ipad.
I am synchronizing with online service Google. Both my PC and Ipad are on the same wifi network, I get the START button, but it says connecting....and then I get the message "connection failed".
There doesn't seem to be any kind of troubleshooting for this scenario

I'm using: EPIM for iOS v 3.0.1 and EPIM Pro 9.0

Any help would be appreciated.

Hello,

please see troubleshooting guide here: https://www.essentialpim.com/help/troub ... hroniz.htm

YES ou have read "Setting up iOS EPIM synchronization"
YES •iTunes is installed on the PC
YES EPIM Pro 9.0 •You use the latest Windows EPIM version (check Help-> Check For New version)
YES •Windows EssentialPIM is on "Pairing Device" step
YES (I only have one network) •You use Common Network between iOS device and PC (same network)
I DON'T KNOW HOW TO DO THIS •Firewall allows connections over port 21108 (default), or change it in PC EPIM Wizard
I See this option, but I don't know how to use it or what to change it to?

If you have firewall installed (or using Windows one or have it turned on in WiFi router), try disabling it for a test and running the sync.