EPIM Outlook Contacts email not sync

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Laurent C.
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EPIM Outlook Contacts email not sync

Post by Laurent C. »

Hi

I have synchronized EPIM contacts and Outlook contacts both ways with my EPIM Pro

If I modify name fields on EPIM or Outlook, it works
If I modify Outlook contact email, it goes to EPIM
If I modify EPIM contact email, it does not go to Outlook :cry:

:!: Bug : No email sync from EPIM to Outlook even when modifying other fields !?!!!

Regards
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Win Pro 64 FR / EPIM Pro + Office Pro 2010 / CPU Ryzen 9 3950X / GPU RTX 2080 Ti / SSD 2TB PCie 4.0 / RAM 32GB DDR4-3600

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Re: EPIM Outlook Contacts email not sync

Post by admin »

Unable to reproduce. What's the email field name? Is that a 64-bit version of Outlook?
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Laurent C.
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Re: EPIM Outlook Contacts email not sync

Post by Laurent C. »

Hi

I tried again, for your answer, to give you sureness for this bug : same result
It's a simple both ways sync from EPIM Pro to Outlook 2010 32 bits only connected to a gmail account

EPIM field: Internet>Email
Outlook field: Adresse de messagerie (the main email field)

Outlook -> EPIM = OK
EPIM -> Outlook = NOK

If I sync another field, like the surname, it's OK both ways, but the email is not sync either...

If I create a new EPIM contact, the sync is done, but the email does not appear in Outlook column
If I open the Outlook contact, the email seems there
If I close the Outlook contact, it asks me to save, and if saved, the email appears in Outlook column
Weird : it's like something was incomplete in the syncing from EPIM to Outlook 2010

Regards

PS : The field is fully synced to Android EPIM on my mobile
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Re: EPIM Outlook Contacts email not sync

Post by admin »

Thanks for the detailed explanation, will try to fix this in the next update.
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Re: EPIM Outlook Contacts email not sync

Post by admin »

While we're at it, please do the following:
1. Create a new Outlook file
2. Create a new database file in EPIM
3. Create a test contact in EPIM and synchronize. Will it work ok?
4. If yes, change email address in EPIM and synchronize with Outlook - will it work then? If not, please forward us the newly created in the first step Outlook file.
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Laurent C.
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Re: EPIM Outlook Contacts email not sync

Post by Laurent C. »

Nice idea :D

Here the PST file "EPIM_111988.pst" not fully synced with a fresh new EPIM database "EPIM_111988.epim" with "Contact_111988@yes.com"

Regards

EPIM_111988.epim
(4.36 MiB) Downloaded 5 times
EPIM_111988.zip
(10.74 KiB) Downloaded 5 times
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Win Pro 64 FR / EPIM Pro + Office Pro 2010 / CPU Ryzen 9 3950X / GPU RTX 2080 Ti / SSD 2TB PCie 4.0 / RAM 32GB DDR4-3600

User avatar
Laurent C.
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Re: EPIM Outlook Contacts email not sync

Post by Laurent C. »

You'll see not see the contact email in the Outlook list column, but in the email field while opening, but asking to save the entry to finish the email enrollment, and if saved the email appears in the column of the list...

And you can't modify the email from EPIM to OUTLOOK :?


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Win Pro 64 FR / EPIM Pro + Office Pro 2010 / CPU Ryzen 9 3950X / GPU RTX 2080 Ti / SSD 2TB PCie 4.0 / RAM 32GB DDR4-3600

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