Android Sync Issues :(

Support related problems and questions

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emails4me
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Re: Android Sync Issues :(

Post by emails4me »

@admin : epim file has been emailed to you.

@viktoroff : thanks, will have a look.
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Re: Android Sync Issues :(

Post by admin »

emails4me, please click on Tools->Options->General and make sure to enable the "Do not create tags on #" option.
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emails4me
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Re: Android Sync Issues :(

Post by emails4me »

The complete option is 'Do not create Tags on # (use double hash ## instead' As mentioned, in my previous post, this option is already checked however, my notes already contains double ##'s which are part of the note content. epim should not generate tags unless I explicitly create them.

'Victor' has confirmed that he is able to recreate the Android sync issue with the last epim database I emailed.
emails4me
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Re: Android Sync Issues :(

Post by emails4me »

Any updates ?
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Re: Android Sync Issues :(

Post by admin »

Still working on it.
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Re: Android Sync Issues :(

Post by admin »

This one should work, please check it out: www.essentialpim.com/download/temp/2020 ... elease.apk
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emails4me
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Re: Android Sync Issues :(

Post by emails4me »

Tried it.. still fails with the same note I sent you.

Red error message against the note.
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Re: Android Sync Issues :(

Post by admin »

It syncs ok on our side. Please forward me the log file of a failed sync.
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emails4me
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Re: Android Sync Issues :(

Post by emails4me »

No log file is created. There is no error when it syncs. The content appears to be all there, but when I set the preview to 0 lines it show the red error message against that same note. So I'm not certain if the error is real or not.

However, If i do a search for 'whois' for the note content, epim consistently crashes. No log file is generated when this occurs. Just a message ..' EssentialPIM keeps stopping''
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Re: Android Sync Issues :(

Post by admin »

Don't pay attention to the red Error sign, that's a leftover, which will be removed. However, I can confirm the app crashing when doing search like you described. Will fix this.
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emails4me
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Re: Android Sync Issues :(

Post by emails4me »

Any updates ?
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Re: Android Sync Issues :(

Post by admin »

This is fixed in one of the internal builds. Would you like to check it out?
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emails4me
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Re: Android Sync Issues :(

Post by emails4me »

Great.. when will the official build be released ?
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Re: Android Sync Issues :(

Post by admin »

We're hoping this happens within a week.
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Twirly3447
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Re: Android Sync Issues :(

Post by Twirly3447 »

Has the issue been fixed yet?
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