Deleted Tasks Keep Appearing

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miket83706
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Deleted Tasks Keep Appearing

Post by miket83706 »

Deleted multiple sub-tasks and they show back up after I close (to the system tray) and then reopen after about 15 minutes. I have Pro 9.7.5. It is synced with my Android phone. Is there a log file that I can look at that will tell us what is going on? How do I trouble shoot this?
admin
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Re: Deleted Tasks Keep Appearing

Post by admin »

You can check for the log files here: Tools->Options->Synchronization, Browse...
Are you able to reproduce the issue? If so, will it happen if you disable any sync for a while?
Android version of EssentialPIM. Keep all your data in sync!
miket83706
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Re: Deleted Tasks Keep Appearing

Post by miket83706 »

Yes I can reproduce all the time. Ok I have turned off synching. I'll try to reproduce the issue to see if synching was part of the issue and report back to you.
miket83706
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Re: Deleted Tasks Keep Appearing

Post by miket83706 »

Ok I have been testing it with the sync disabled. In fact I deleted the sync (Android phone) on the PC side. The problem disappeared so obviously the issue is with the sync. I am going to recreate the sync and see what happens? Should I do something else?
miket83706
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Re: Deleted Tasks Keep Appearing

Post by miket83706 »

I have recreated the sync and synced a couple times and no deleted tasks reappear. I have manually created a couple tasks from the laptop, synced, verified they are on the phone, deleted them from the laptop, synced, verified they are still gone, and resynced and verified a couple times. So far it's working. I am going to do the same thing but not sync after the deletions and let the phone sync on it's own schedule and see what happens. I'll let you know.
miket83706
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Re: Deleted Tasks Keep Appearing

Post by miket83706 »

It appears to be working. Please close this issue. Thanks for the support!
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