Automatic backup not working

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Rasna
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Automatic backup not working

Post by Rasna »

Hello,

I have set up epim to automatically create backup copies of the db every 8 hours and to keep 7 copies.
But it doesn't work :(
Anyone experiencing the same issue?
CraigS26
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Re: Automatic backup not working

Post by CraigS26 »

Sorry for the obvious but I have to ask: Is the Enable Backup Box checked?
All the setup = 0 If accidentally Not Chkd.
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Rasna
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Re: Automatic backup not working

Post by Rasna »

Thanks Craig, it is:

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Keldi
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Re: Automatic backup not working

Post by Keldi »

Is a backup created when you click on the "Backup Now" button?
Does the folder "EPIM Backup" exist? (you might have to create it manually)
Rasna
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Re: Automatic backup not working

Post by Rasna »

yes, it works well manually, what doesn't work is the automatic backup
Keldi
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Re: Automatic backup not working

Post by Keldi »

Ok, it was just a thought. Seems everything with the set up is in order.
Have you restarted the EPIM after applying the settings? I've just tried to set up the auto backup from scratch and the first automatic backup was created only after I re-launched EPIM.
Rasna
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Re: Automatic backup not working

Post by Rasna »

I left it enabled since the latest version was released and restarted epim during reboots.
Anyway, the latest version didn't break it, it wasn't just working for me on older versions too.
Not a big problem to be honest, but as it's there....... ;)
admin
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Re: Automatic backup not working

Post by admin »

Rasna, please try selecting different folder for backup, will it make any difference?
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Rasna
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Re: Automatic backup not working

Post by Rasna »

Hi admin, no change unfortunately
CraigS26
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Re: Automatic backup not working

Post by CraigS26 »

Rasna wrote: Fri Apr 02, 2021 10:28 pm Hi admin, no change unfortunately
Rasna, do you use Sleep mode a lot as I do?
Can someone clarify How the clock counts 8 hours IF Sleep mode is used? I get none over-night with Sleep activated and the setting at 8 hours ( Does an 8-5 Work Time setting in Calendar affect timing of auto-bkups? ) and resulting Bkups have never been exactly 8 hours .....
EPIM PRO LIFE 11.8.4 - Win 10 Pro - 22H2 --- ESET EIS Prem - Mbam Prem - Diskeeper Pro '15 - Macrium Pd v8
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Re: Automatic backup not working

Post by admin »

Rasna, please forward us the backup log file. It can be found here: Tools->Options->Synchronization, Browse... and the filename should start with "Backup".

CraigS26, backups are always created according to the schedule if EPIM is running. If EPIM is not running at a time of backup, the backup file will be created next time you start EPIM.
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