EPIM Pro starts with error message

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EoinDubh
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EPIM Pro starts with error message

Post by EoinDubh »

I upgraded to version 9.8 on April 19th. It has been working fine until this morning. After I booted my PC I started EPIM and get the below error message. How do I get past this?

Exception log with detailed tech info. Generated on 4/27/2021 6:58 AM.
You may send it to the application vendor, helping him to understand what had happened.
Application title: 2021.EPIM - EssentialPIM Pro
Application file: C:\Program Files (x86)\EssentialPIM Pro\EssentialPIM.exe
Application: EssentialPIM Pro 9.8 4/19/2021
------------------------------------------------------------------------------
Exception class: EAccessViolation
Exception message: Access violation at address 100687C2 in module 'gds32.dll'. Read of address 0000001C.
Exception address: 100687C2
------------------------------------------------------------------------------
Main thread ID = 3700
Exception thread ID = 3700
------------------------------------------------------------------------------
Object Logs:
06:58:27.871 DBOpen OK
06:58:27.699 SetViewMode OK
06:58:26.763 SetViewMode 5
06:58:26.326 DBOpen
------------------------------------------------------------------------------
Active Controls:
06:58:31.880 MainForm FormPan FormPan2 MailForm MessagesPan MsgListPnl MessagesVT
06:58:27.902 ReminderForm RemindersVT
06:58:27.761 MainForm FormPan FormPan2 MailForm MessagesPan MsgListPnl MessagesVT
------------------------------------------------------------------------------
Exception stack
Stack list, generated 4/27/2021 6:58 AM
(000677C2) [100687C2]
------------------------------------------------------------------------------
System: Windows 7 Professional, Version: 6.1, Build: 1DB1, "Service Pack 1"
Memory: 15615; free 11389
Display: 1920x1080 pixels, 32 bpp, 96 PPI
------------------------------------------------------------------------------
Updates: 1
Last update: 4/26/2021
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EoinDubh
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Posts: 113
Joined: Fri Mar 23, 2012 12:15 am
Been thanked: 6 times

Re: EPIM Pro starts with error message

Post by EoinDubh »

I finally was able to get the program to decide to check the database and fix whatever was wrong. It is working properly now, thankfully!
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