Check for Updates not working on EPIM Pro 9.8

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PIMMSUK
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Check for Updates not working on EPIM Pro 9.8

Post by PIMMSUK »

Cannot check for updates on EPIM Pro 9.8. Always get an error message. See attached and below.

Socket Error # 11001
Host not found.

Why does it happen, what does it mean, and how can it be fixed?
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CraigS26
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Re: Check for Updates not working on EPIM Pro 9.8

Post by CraigS26 »

PIMMSUK wrote: Mon May 03, 2021 7:55 pm Cannot check for updates on EPIM Pro 9.8. Always get an error message. See attached and below.

Socket Error # 11001
Host not found.

Why does it happen, what does it mean, and how can it be fixed?
No Update Check for me per DNS Resolve issue........ Two popups at different times mentioned Not having latest EPIM Ver, my About shows 9.8, and opened the Epim page for downloads.
I did a Re-start and DB Optimize just guessing.
I JUST got the 11001 Socket Error, too, when Clking Check for Updates.
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Re: Check for Updates not working on EPIM Pro 9.8

Post by admin »

Guys, thanks for the heads up. That was an issue with our cloud provider. The system should be back online in couple of minutes.
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