Notes Module: Selection of a Tag by Mouse

Support related problems and questions

Moderators: TerryRogers, Max

Post Reply
schindi
Novice
Posts: 20
Joined: Mon Oct 29, 2018 9:53 am
Has thanked: 4 times
Been thanked: 2 times

Notes Module: Selection of a Tag by Mouse

Post by schindi »

Entering a tag into the "Tags Field" at the buttom of a note lists existing tags as you type.
It's not possible to choose one of the listed tags by mouse.

Essential Pim 9.8 portable
admin
Site Admin
Posts: 15645
Joined: Thu Nov 25, 2004 3:12 am
Has thanked: 1418 times
Been thanked: 986 times

Re: Notes Module: Selection of a Tag by Mouse

Post by admin »

Unable to reproduce this. Please try double clicking on a tag, will it work then?
Android version of EssentialPIM. Keep all your data in sync!
schindi
Novice
Posts: 20
Joined: Mon Oct 29, 2018 9:53 am
Has thanked: 4 times
Been thanked: 2 times

Re: Notes Module: Selection of a Tag by Mouse

Post by schindi »

Double clicking on a listed tag is not possible because the "while you type list disappears" after the first click with left mouse button.
But as shown in a screenshot the selected tag "Test_Tag1" is not taken over into the buttom line for tags.
Attachments
Tags_Field_while_Typing.jpg
Tags_Field_after_left_click_on_Test_Tag3.jpg
Tags_Field_after_left_click_on_Test_Tag3.jpg (9.24 KiB) Viewed 842 times
admin
Site Admin
Posts: 15645
Joined: Thu Nov 25, 2004 3:12 am
Has thanked: 1418 times
Been thanked: 986 times

Re: Notes Module: Selection of a Tag by Mouse

Post by admin »

I see, may I ask you to please record a short video demonstrating the issue? I think this should help us to better deal with the problem.
Android version of EssentialPIM. Keep all your data in sync!
Keldi
Guru
Posts: 377
Joined: Thu Aug 23, 2012 11:42 am
Has thanked: 26 times
Been thanked: 92 times

Re: Notes Module: Selection of a Tag by Mouse

Post by Keldi »

Not sure if it helps any, I don't have the issue myself.
I was able to reproduce the end result - the tag Test remaining in the field with no tag suggestions.
But only by clicking above the tag suggestions list and not on one of the suggestions.
A wild guess: maybe with some scaling settings or something else the mouse click goes not where it should, away from the list, and the issue happens.

An animated GIF in the attachments.
Attachments
epim_selecting-tag-with-mouse.gif
epim_selecting-tag-with-mouse.gif (18.91 KiB) Viewed 825 times
admin
Site Admin
Posts: 15645
Joined: Thu Nov 25, 2004 3:12 am
Has thanked: 1418 times
Been thanked: 986 times

Re: Notes Module: Selection of a Tag by Mouse

Post by admin »

Keldi, thanks for looking into this. That behavior when the "Test" tag is recorded when you click outside the field is intentional.
Android version of EssentialPIM. Keep all your data in sync!
schindi
Novice
Posts: 20
Joined: Mon Oct 29, 2018 9:53 am
Has thanked: 4 times
Been thanked: 2 times

Re: Notes Module: Selection of a Tag by Mouse

Post by schindi »

Thanks to Keldi trying to reproduce my issue.

The problem seems related to my hardware configuration:
Laptop (14'') with additional external Monitor (27'') but with different resolution.
The external Monitor is used in extended mode. I have attached some screenshots with details.
The issue with the selection of tags by mouse only occurs on the external monitor.
When I move the EPIM-Window to the Laptop Screen the mouse selection of Tags is possible.

Sorry, the video recorded with the VLC Media Player doesn't show the mouse pointer.
Selection from the "while you type list" was done by mouse with left click but is not taken over.
Do you have a recommendation for me which program is easy to use and more suitable to record such a short video?
Attachments
Integrated_Laptop_Display.jpg
External_External_Monitor.jpg
External_Monitor_in_extended_Mode.jpg
Tag_Problem_on_external_Monitor.mp4
(144.91 KiB) Downloaded 90 times
Keldi
Guru
Posts: 377
Joined: Thu Aug 23, 2012 11:42 am
Has thanked: 26 times
Been thanked: 92 times

Re: Notes Module: Selection of a Tag by Mouse

Post by Keldi »

I don't know what people use these days for recording screen videos. I've been using ShareX since before there were a lot of other alternatives. And in the GIF above for highlighting mouse clicks I used a fork from carnac
But I haven't tried either on an external monitor, I have no idea how they act with that setup.
admin
Site Admin
Posts: 15645
Joined: Thu Nov 25, 2004 3:12 am
Has thanked: 1418 times
Been thanked: 986 times

Re: Notes Module: Selection of a Tag by Mouse

Post by admin »

schindi, it works as intended even if we try to reproduce the issue on a configuration like yours (a laptop and an external monitor connected to it, with the extended configuration). Although, we were testing this with EPIM 9.9 Beta2. Let me know if you'd like to try the Beta version out, as well, will forward you download instructions.
Android version of EssentialPIM. Keep all your data in sync!
Post Reply