EPIM Sever Sync errors

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MetalDrop
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EPIM Sever Sync errors

Post by MetalDrop »

These happen very randomly, I just turned on extensive logging and am waiting for them to happen again to post an error log, in the mean time I thought I'd post the screen shots.
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2021-06-23_103850.jpg
2021-06-23_104648.jpg
EPIM Portable Pro Running/Tested On: Windows 11 Pro 64-bit US-ENG|i5-6400+Quadro P620|i7-7700K+1050ti|i7-8700K+970GTX|AMD 5600x+1080ti|16GB+RAM&NVMe SSDs
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MetalDrop
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Re: EPIM Sever Sync errors

Post by MetalDrop »

here's the contetns of the log file for one of them, which isn't much more than the screenshot:

EssentialPIM Pro Portable 9.9 6/11/2021 2:54 AM
13:14:19.731 3452 Start Sync EPIM Server (A:\NetStorage\BookSync.epim)
13:14:23.372 3452 List index out of bounds (63)
Class: TStringList
EPIM Portable Pro Running/Tested On: Windows 11 Pro 64-bit US-ENG|i5-6400+Quadro P620|i7-7700K+1050ti|i7-8700K+970GTX|AMD 5600x+1080ti|16GB+RAM&NVMe SSDs
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Re: EPIM Sever Sync errors

Post by admin »

Thanks, will have a look at that!
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admin
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Re: EPIM Sever Sync errors

Post by admin »

This seems like a problem with the particular database. I'd ask you to make a copy of it, delete all the sensitive data from the created copy and then forward the file to us, will check what's causing the issues. Thanks!
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MetalDrop
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Re: EPIM Sever Sync errors

Post by MetalDrop »

After updating to 9.9.6 it hasn't happened again. If it does though I'll upload a DB.
EPIM Portable Pro Running/Tested On: Windows 11 Pro 64-bit US-ENG|i5-6400+Quadro P620|i7-7700K+1050ti|i7-8700K+970GTX|AMD 5600x+1080ti|16GB+RAM&NVMe SSDs
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Re: EPIM Sever Sync errors

Post by admin »

Good to know, thanks for letting us know. Will keep an eye on the topic.
Android version of EssentialPIM. Keep all your data in sync!
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