Error : Access Violation

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OcoboTully
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Error : Access Violation

Post by OcoboTully »

Whenever I open an email from a source, I get the error that I attach.
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Essentialpim - Error 01.png
Essentialpim - Error 01.png (3.05 KiB) Viewed 861 times
admin
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Re: Error : Access Violation

Post by admin »

What's the EPIM version number? What's the edition - Pro or Free? You mean the error appears when you click on View->Message Source?
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OcoboTully
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Re: Error : Access Violation

Post by OcoboTully »

Versión : EssentialPim Pro 9.9

The error appears when I select the mail in the inbox grid.
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Re: Error : Access Violation

Post by admin »

Please update to the 9.9.6 version and check if the error is still there.
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OcoboTully
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Re: Error : Access Violation

Post by OcoboTully »

I have updated to version 9.9.6 and the bug continues.
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Re: Error : Access Violation

Post by admin »

Does that happen with just a specific message or with all the emails?
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OcoboTully
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Re: Error : Access Violation

Post by OcoboTully »

The fault appears when I select a message, and always from the same sender.
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Re: Error : Access Violation

Post by admin »

If you export one of these messages into an EML file, then create a new EPIM database file, create a test mail account in it and import that EML file back, will it be producing the same error then?
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OcoboTully
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Re: Error : Access Violation

Post by OcoboTully »

The ruling follows.
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