Access violation at address 00409556 in module 'EssentialPIM.exe'. Read of address 00000058

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Silas03
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Access violation at address 00409556 in module 'EssentialPIM.exe'. Read of address 00000058

Post by Silas03 »

I use EPIM on two different PCs. Synchronization is done via EPIM-Cloud. On one PC I made some reorganisation of "Note" entries and added some new tabs in the "Note" pane.
Now I'm trying to sychronize the second PC and it doesn't work. I always get the following message "Access violation at address 00409556 in module 'EssentialPIM.exe'. Read of address 00000058".

What happens and what shall I do to avoid this error?
11:43:07.830 5924 WDNoteIcons.Count 74
11:43:07.830 6884 Wait end
11:43:07.830 8268 SyncAttachments 2
11:43:07.846 6884 SyncInfo.Count 151
11:43:07.862 6884 NotesCount=151
11:43:07.862 6884 DeleteNote1 194382289883426169
11:43:07.862 6884 DeleteNote1 209781153194519018
11:43:07.862 6884 DeleteNote1 151458051150390921
11:43:07.862 6884 NewItems.Count 0
11:43:07.862 6884 CopyNote1 8792029625591174972 156017462471103984
11:43:07.862 6884 CopyNote5 530124599856113059 212779164117211407
11:43:07.862 6884 CopyNote5 8038435842421560998 184971171136196154
11:43:07.862 6884 Destroy TNoteTreesSyncThread
11:43:07.931 6884 Error: TNotesSyncThread Access violation at address 00409556 in module 'EssentialPIM.exe'. Read of address 00000058
11:43:07.931 6884 Cancel
11:43:07.931 7180 Destroy TNotesSyncThread
11:43:07.931 7180 Destroy OK
11:43:07.931 7180 Destroy TNoteIconsSyncThread
11:43:07.931 7180 WaitEvent 1876 1652
11:43:07.931 7180 Wait end

kylara
Posts: 1
Joined: Mon Apr 08, 2019 9:18 am

Re: Access violation at address 00409556 in module 'EssentialPIM.exe'. Read of address 00000058

Post by kylara »

Hello, I am interested and I have the same problem


------------------------------------------------------------------------------
Exception log with detailed tech info. Generated on 08-04-2019 10:20.
You may send it to the application vendor, helping him to understand what had happened.
Application title: 20 septembre 2018.epim - EssentialPIM Pro
Application file: D:\Program Files (x86)\EssentialPIM Pro\EssentialPIM.exe
Application: EssentialPIM Pro 8.15 20-03-2019
------------------------------------------------------------------------------
Exception class: EIdHTTPProtocolException
Exception message: HTTP/1.1 401 Unauthorized.
Exception address: 00E25E39
------------------------------------------------------------------------------
Main thread ID = 10620
Exception thread ID = 10620
------------------------------------------------------------------------------
Object Logs:
162602875 SetViewMode OK
162602687 SetViewMode 1
162597468 DBOpen OK
162597375 SetViewMode OK
162597125 SetViewMode 0
162595953 DBOpen
------------------------------------------------------------------------------
Active Controls:
163475093 ExceptionDialog TextMemo
163474484 StatusForm
163448375 TGoogleWebViewForm TWebBrowser
163447843 SyncWizardDialog NextBtn
163446343 SyncWizardDialog PageControl1 TabSheet3 Panel3 Panel4 MailCB
163444343 SyncWizardDialog PageControl1 TabSheet3 Panel3 Panel4 PassEntryPan PassEntryCB
163434343 SyncWizardDialog PageControl1 TabSheet3 Panel3 Panel4 TasksPan TasksParamPan DateRangeFromCB
163427625 SyncWizardDialog PageControl1
163142000 MainForm FormPan FormPan2 TasksForm DayViewDP
162745343 ThreadsStatForm ThreadsVT
------------------------------------------------------------------------------
Last Clicks:
163462828 ShortCutAction: MainForm ToNextModule
163456078 ShortCutAction: MainForm FormPan FormPan2 TodayForm Panel2 TasksPan TasksSubForm Delete
163447906 MouseClick: SyncWizardDialog NextBtn
------------------------------------------------------------------------------
System : Windows 8 Workstation, Version: 6.2, Build: 23F0, ""
Memory: 32668; free 26396
Display : 1920x1200 pixels, 32 bpp, 96 PPI
------------------------------------------------------------------------------
Stats:
MouseClick: MainForm FormPan FormPan2 TasksForm DayViewDP 14
MouseClick: MainForm LeftPan NavPanel NavGroup1 1
MouseClick: SyncWizardDialog NextBtn 1
MouseClick: SyncWizardDialog PageControl1 TabSheet3 Panel3 Panel4 MailCB 1
MouseClick: SyncWizardDialog PageControl1 TabSheet3 Panel3 Panel4 PassEntryPan PassEntryCB 1
MouseClick: SyncWizardDialog PageControl1 TabSheet3 Panel3 Panel4 TasksPan TasksParamPan DateRangeFromCB 1
MouseClick: TaskDialog PageControl1 TaskTS TitleEd RichViewEdit 2
MouseClick: TaskDialog Panel1 CategoryCB 1
MouseClick: TaskDialog Panel2 OKBtn 3
ShortCutAction: MainForm FormPan FormPan2 TodayForm Panel2 TasksPan TasksSubForm Delete 1
ShortCutAction: MainForm ToNextModule 2
TBXItemClick: MainForm Panel0 TopPan TBXToolbar1 FileMI CloudMI CloudSyncMI 2
TBXItemClick: MainForm Panel0 TopPan TBXToolbar1 FileMI FileSyncMI TBXSubmenuItem1 TBXItem13 1
TBXItemClick: MainForm Panel0 TopPan TBXToolbar1 HelpMI HelpEmailSuppMI 2
TBXItemClick: MainForm Panel0 TopPan TBXToolbar1 HelpMI HelpSuppForumMI 1
------------------------------------------------------------------------------
SpamFilterWords:
Updates: 1
Last update: 08-04-2019

Max
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Re: Access violation at address 00409556 in module 'EssentialPIM.exe'. Read of address 00000058

Post by Max »

Hello,

the log says "Exception message: HTTP/1.1 401 Unauthorized."

Please delete the cloud synchronisation in Tools-> Options-> Synchronization and create it again. To check your login/password, login to http://cloud.essentialpim.com
Maxim,
EPIM Team

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