Cloud Syc Issue

Please post your suggestions, bug reports, ideas regarding synchronization here
grtaylor
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Cloud Syc Issue

Post by grtaylor »

I was performing a cloud sync after the cloud issue was fixed and I had the following eror message
HTTP/1.1 415 unsupported media type

What does this mean

grtaylor
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Re: Cloud Syc Issue

Post by grtaylor »

I am still getting this message whenever I use the cloud sync. Does anyone have any ideas of what to do.

Max
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Re: Cloud Syc Issue

Post by Max »

Hello,
the fix will be coming with next minor version.
Maxim,
EPIM Team

amphotog
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Re: Cloud Syc Issue

Post by amphotog »

The unsupported file issue has been solved but now when I sync my laptop to the cloud sync it creates multiple emptying entries. I run the dupe remover program and it found over 49k duplicates. It happens every time I sync with the cloud.

grtaylor
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Re: Cloud Syc Issue

Post by grtaylor »

I tried to sync it again and this time I had 91k duplicates. Is there anyway to clear the file on the cloud so I can start fresh from my one computer that the EPIM file is current?

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Re: Cloud Syc Issue

Post by Max »

We can create a new EPIM Cloud account for you. Please send me an private message on the forum with email address you used for creating EPIM Cloud account.
Maxim,
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christian_bayern
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Re: Cloud Syc Issue

Post by christian_bayern »

I have the same problem with EPIM pro 7.54 and ownCloud 10.0.2 (stable)
HTTP/1.1 415 Unsupported Media Type
The calendar entries synced bevor updating EPIM without problems.
Is it possible the charset is wrong?

Thanks
Chris

christian_bayern
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Re: Cloud Syc Issue

Post by christian_bayern »

Since update to EPIM pro 7.54 all calendar entries of caldav sync aborts with code:

Code: Select all

HTTP/1.1 415 Unsupported Media Type
Am I the only user with this problem? I reinstalled EPIM with redownloading from EssentialPIM site.

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Re: Cloud Syc Issue

Post by Max »

christian_bayern, please send us a log:
please enable extended logging in Tools-> Options-> Synchronization, perform the synchronization and then get log for faulty synchronization using Tools-> Options-> Synchronization-> Browse and send it to epimsupport@... describing the problem and with a link to this forum topic.
Maxim,
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christian_bayern
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Re: Cloud Syc Issue

Post by christian_bayern »

Done.

Here is the logfile which sent to the support team.

Code: Select all

EssentialPIM Pro Portable 7.54  22.09.2017 17:36
08:41:15.535  108  Start Sync 192.168.178.52  1079723464
08:41:15.543  108  SyncTasks
08:41:15.669  108  PROPFIND /owncloud/remote.php/dav/calendars/EPIM/-/ HTTP/1.1<EOL>Content-Type: application/xml; charset=utf-8<EOL>Content-Length: 191<EOL>Depth: 1<EOL>Host: 192.168.178.52<EOL>Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8<EOL>Accept-Encoding: identity<EOL>User-Agent: Mozilla/5.0<EOL><EOL>
08:41:15.669  108  <?xml version="1.0" encoding="UTF-8"?><EOL><D:propfind xmlns:D="DAV:" xmlns:C="urn:ietf:params:xml:ns:caldav"><EOL>  <D:prop><EOL>    <D:getetag/><EOL>    <D:getlastmodified/><EOL>  </D:prop><EOL></D:propfind>
08:41:16.113  108  HTTP/1.1 401 Unauthorized<EOL>Date: Tue, 26 Sep 2017 06:41:15 GMT<EOL>Server: Apache/2.4.10 (Raspbian)<EOL>Set-Cookie: oc5k65smafai=d0s7vsrt35k9slrdjub0iilpe4; path=/owncloud; HttpOnly<EOL>Expires: Thu, 19 Nov 1981 08:52:00 GMT<EOL>Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0<EOL>Pragma: no-cache<EOL>Set-Cookie: oc_sessionPassphrase=WmGfH9KtXL3Dbl8JAyyBIppwHaQuNO3hQOZ0M3V%2FPm0chEu15ySiaD3ilHw2ZnMrqa0bRrx%2BBSGXwKABi%2FBkGd2F6B5yqrZNpVgIJDX5UPbBKEqu9%2BW1ZsIwFRVXe4nh; path=/owncloud; httponly<EOL>Content-Security-Policy: default-src 'none';<EOL>X-XSS-Protection: 1; mode=block<EOL>X-Content-Type-Options: nosniff<EOL>X-Frame-Options: SAMEORIGIN<EOL>X-Robots-Tag: none<EOL>X-Download-Options: noopen<EOL>X-Permitted-Cross-Domain-Policies: none<EOL>WWW-Authenticate: Basic realm="ownCloud"<EOL>Content-Length: 448<EOL>Content-Type: application/xml; charset=utf-8<EOL><EOL><?xml version="1.0" encoding="utf-8"?><LF><d:error xmlns:d="DAV:" xmlns:s="http://sabredav.org/ns"><LF>  <s:exception>Sabre\DAV\Exception\NotAuthenticated</s:exception><LF>  <s:message>No public access to this resource., No 'Authorization: Basic' header found. Either the client didn't send one, or the server is misconfigured, No 'Authorization: Basic' header found. Either the client didn't send one, or the server is misconfigured</s:message><LF></d:error><LF>
08:41:16.114  108  PROPFIND /owncloud/remote.php/dav/calendars/EPIM/-/ HTTP/1.1<EOL>Content-Type: application/xml; charset=utf-8<EOL>Content-Length: 191<EOL>Depth: 1<EOL>Host: 192.168.178.52<EOL>Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8<EOL>Accept-Encoding: identity<EOL>User-Agent: Mozilla/5.0<EOL>Authorization: Basic RVBJTTo1MDg0NTA4NEEx<EOL>Cookie: oc_sessionPassphrase=WmGfH9KtXL3Dbl8JAyyBIppwHaQuNO3hQOZ0M3V%2FPm0chEu15ySiaD3ilHw2ZnMrqa0bRrx%2BBSGXwKABi%2FBkGd2F6B5yqrZNpVgIJDX5UPbBKEqu9%2BW1ZsIwFRVXe4nh; oc5k65smafai=d0s7vsrt35k9slrdjub0iilpe4<EOL><EOL>
08:41:16.114  108  <?xml version="1.0" encoding="UTF-8"?><EOL><D:propfind xmlns:D="DAV:" xmlns:C="urn:ietf:params:xml:ns:caldav"><EOL>  <D:prop><EOL>    <D:getetag/><EOL>    <D:getlastmodified/><EOL>  </D:prop><EOL></D:propfind>
08:41:17.224  108  HTTP/1.1 207 Multi-Status<EOL>Date: Tue, 26 Sep 2017 06:41:16 GMT<EOL>Server: Apache/2.4.10 (Raspbian)<EOL>Expires: Thu, 19 Nov 1981 08:52:00 GMT<EOL>Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0<EOL>Pragma: no-cache<EOL>Content-Security-Policy: default-src 'none';<EOL>X-XSS-Protection: 1; mode=block<EOL>X-Content-Type-Options: nosniff<EOL>X-Frame-Options: SAMEORIGIN<EOL>X-Robots-Tag: none<EOL>X-Download-Options: noopen<EOL>X-Permitted-Cross-Domain-Policies: none<EOL>Set-Cookie: oc5k65smafai=gqhpu1sanogio795gjsg3asmn6; path=/owncloud; HttpOnly<EOL>Set-Cookie: cookie_test=test; expires=Tue, 26-Sep-2017 07:41:17 GMT; Max-Age=3600<EOL>Vary: Brief,Prefer<EOL>DAV: 1, 3, extended-mkcol, access-control, calendarserver-principal-property-search, calendar-access, calendar-proxy, calendar-auto-schedule, calendar-availability, calendarserver-subscribed, oc-resource-sharing, oc-calendar-publishing, calendarserver-sharing, addressbook<EOL>Content-Length: 463<EOL>Content-Type: application/xml; charset=utf-8<EOL><EOL><?xml version="1.0"?><LF><d:multistatus xmlns:d="DAV:" xmlns:s="http://sabredav.org/ns" xmlns:cal="urn:ietf:params:xml:ns:caldav" xmlns:cs="http://calendarserver.org/ns/" xmlns:card="urn:ietf:params:xml:ns:carddav" xmlns:oc="http://owncloud.org/ns"><d:response><d:href>/owncloud/remote.php/dav/calendars/EPIM/-/</d:href><d:propstat><d:prop><d:getetag/><d:getlastmodified/></d:prop><d:status>HTTP/1.1 404 Not Found</d:status></d:propstat></d:response></d:multist
08:41:17.224  108  atus>
08:41:17.226  108  SyncInfoCount=0
08:41:17.235  108  TasksCount=7
08:41:17.235  108  EventCount=0
08:41:17.235  108  NewItemsCount=7
08:41:17.235  108  NewItemsCount=7
08:41:17.235  108  CopyTask6 20170926T0841177730.ics  243776189361815809
08:41:17.364  108  PUT /owncloud/remote.php/dav/calendars/EPIM/-/20170926T0841177730.ics HTTP/1.1<EOL>Content-Type: text/calendar; charset=UTF-8<EOL>Content-Length: 389<EOL>If-None-Match:*<EOL>Host: 192.168.178.52<EOL>Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8<EOL>Accept-Encoding: identity<EOL>User-Agent: Mozilla/5.0<EOL>Authorization: Basic RVBJTTo1MDg0NTA4NEEx<EOL>Cookie: cookie_test=test; oc_sessionPassphrase=WmGfH9KtXL3Dbl8JAyyBIppwHaQuNO3hQOZ0M3V%2FPm0chEu15ySiaD3ilHw2ZnMrqa0bRrx%2BBSGXwKABi%2FBkGd2F6B5yqrZNpVgIJDX5UPbBKEqu9%2BW1ZsIwFRVXe4nh; oc5k65smafai=gqhpu1sanogio795gjsg3asmn6<EOL><EOL>
08:41:17.364  108  BEGIN:VCALENDAR<EOL>VERSION:2.0<EOL>PRODID:-//Astonsoft//EssentialPIM//EN<EOL>CALSCALE:GREGORIAN<EOL>UID:20170926T0841177730<EOL>SEQUENCE:1<EOL>DTSTAMP:20170926T064117Z<EOL>RRULE:FREQ=YEARLY;BYMONTH=9;BYMONTHDAY=26<EOL>SUMMARY:Test Kontakt. Geburtstag<EOL>DTEND;VALUE=DATE:20170927<EOL>DTSTART;VALUE=DATE:20170926<EOL>BEGIN:VEVENT<EOL>DTSTAMP:20170926T064117Z<EOL>UID:20170926T0841177730<EOL>SEQUENCE:0<EOL>END:VEVENT<EOL>END:VCALENDAR<EOL>
08:41:17.996  108  HTTP/1.1 415 Unsupported Media Type<EOL>Date: Tue, 26 Sep 2017 06:41:17 GMT<EOL>Server: Apache/2.4.10 (Raspbian)<EOL>Expires: Thu, 19 Nov 1981 08:52:00 GMT<EOL>Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0<EOL>Pragma: no-cache<EOL>Content-Security-Policy: default-src 'none';<EOL>X-XSS-Protection: 1; mode=block<EOL>X-Content-Type-Options: nosniff<EOL>X-Frame-Options: SAMEORIGIN<EOL>X-Robots-Tag: none<EOL>X-Download-Options: noopen<EOL>X-Permitted-Cross-Domain-Policies: none<EOL>Content-Length: 289<EOL>Content-Type: application/xml; charset=utf-8<EOL><EOL><?xml version="1.0" encoding="utf-8"?><LF><d:error xmlns:d="DAV:" xmlns:s="http://sabredav.org/ns"><LF>  <s:exception>Sabre\DAV\Exception\UnsupportedMediaType</s:exception><LF>  <s:message>Validation error in iCalendar: DTSTART MUST appear exactly once in a VEVENT component</s:message><LF></d:error><LF>
08:41:17.997  108  HTTP/1.1 415 Unsupported Media Type
Task: 26.09.2017 - 27.09.2017
Test Kontakt. Geburtstag

christian_bayern
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Re: Cloud Syc Issue

Post by christian_bayern »

After update owncloud-server to latest stable version: 10.0.3
the problem is still pending.

Masha03
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Re: Cloud Syc Issue

Post by Masha03 »

christian_bayern wrote:
Tue Sep 26, 2017 8:35 pm
Done.

Here is the logfile which sent to the support team.

Code: Select all

EssentialPIM Pro Portable 7.54  22.09.2017 17:36
08:41:15.535  108  Start Sync 192.168.178.52  1079723464
08:41:15.543  108  SyncTasks
08:41:15.669  108  PROPFIND /owncloud/remote.php/dav/calendars/EPIM/-/ HTTP/1.1<EOL>Content-Type: application/xml; charset=utf-8<EOL>Content-Length: 191<EOL>Depth: 1<EOL>Host: 192.168.178.52<EOL>Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8<EOL>Accept-Encoding: identity<EOL>User-Agent: Mozilla/5.0<EOL><EOL>
08:41:15.669  108  <?xml version="1.0" encoding="UTF-8"?><EOL><D:propfind xmlns:D="DAV:" xmlns:C="urn:ietf:params:xml:ns:caldav"><EOL>  <D:prop><EOL>    <D:getetag/><EOL>    <D:getlastmodified/><EOL>  </D:prop><EOL></D:propfind>
08:41:16.113  108  HTTP/1.1 401 Unauthorized<EOL>Date: Tue, 26 Sep 2017 06:41:15 GMT<EOL>Server: Apache/2.4.10 (Raspbian)<EOL>Set-Cookie: oc5k65smafai=d0s7vsrt35k9slrdjub0iilpe4; path=/owncloud; HttpOnly<EOL>Expires: Thu, 19 Nov 1981 08:52:00 GMT<EOL>Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0<EOL>Pragma: no-cache<EOL>Set-Cookie: oc_sessionPassphrase=WmGfH9KtXL3Dbl8JAyyBIppwHaQuNO3hQOZ0M3V%2FPm0chEu15ySiaD3ilHw2ZnMrqa0bRrx%2BBSGXwKABi%2FBkGd2F6B5yqrZNpVgIJDX5UPbBKEqu9%2BW1ZsIwFRVXe4nh; path=/owncloud; httponly<EOL>Content-Security-Policy: default-src 'none';<EOL>X-XSS-Protection: 1; mode=block<EOL>X-Content-Type-Options: nosniff<EOL>X-Frame-Options: SAMEORIGIN<EOL>X-Robots-Tag: none<EOL>X-Download-Options: noopen<EOL>X-Permitted-Cross-Domain-Policies: none<EOL>WWW-Authenticate: Basic realm="ownCloud"<EOL>Content-Length: 448<EOL>Content-Type: application/xml; charset=utf-8<EOL><EOL><?xml version="1.0" encoding="utf-8"?><LF><d:error xmlns:d="DAV:" xmlns:s="http://sabredav.org/ns"><LF>  <s:exception>Sabre\DAV\Exception\NotAuthenticated</s:exception><LF>  <s:message>No public access to this resource., No 'Authorization: Basic' header found. Either the client didn't send one, or the server is misconfigured, No 'Authorization: Basic' header found. Either the client didn't send one, or the server is misconfigured</s:message><LF></d:error><LF>
08:41:16.114  108  PROPFIND /owncloud/remote.php/dav/calendars/EPIM/-/ HTTP/1.1<EOL>Content-Type: application/xml; charset=utf-8<EOL>Content-Length: 191<EOL>Depth: 1<EOL>Host: 192.168.178.52<EOL>Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8<EOL>Accept-Encoding: identity<EOL>User-Agent: Mozilla/5.0<EOL>Authorization: Basic RVBJTTo1MDg0NTA4NEEx<EOL>Cookie: oc_sessionPassphrase=WmGfH9KtXL3Dbl8JAyyBIppwHaQuNO3hQOZ0M3V%2FPm0chEu15ySiaD3ilHw2ZnMrqa0bRrx%2BBSGXwKABi%2FBkGd2F6B5yqrZNpVgIJDX5UPbBKEqu9%2BW1ZsIwFRVXe4nh; oc5k65smafai=d0s7vsrt35k9slrdjub0iilpe4<EOL><EOL>
08:41:16.114  108  <?xml version="1.0" encoding="UTF-8"?><EOL><D:propfind xmlns:D="DAV:" xmlns:C="urn:ietf:params:xml:ns:caldav"><EOL>  <D:prop><EOL>    <D:getetag/><EOL>    <D:getlastmodified/><EOL>  </D:prop><EOL></D:propfind>
08:41:17.224  108  HTTP/1.1 207 Multi-Status<EOL>Date: Tue, 26 Sep 2017 06:41:16 GMT<EOL>Server: Apache/2.4.10 (Raspbian)<EOL>Expires: Thu, 19 Nov 1981 08:52:00 GMT<EOL>Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0<EOL>Pragma: no-cache<EOL>Content-Security-Policy: default-src 'none';<EOL>X-XSS-Protection: 1; mode=block<EOL>X-Content-Type-Options: nosniff<EOL>X-Frame-Options: SAMEORIGIN<EOL>X-Robots-Tag: none<EOL>X-Download-Options: noopen<EOL>X-Permitted-Cross-Domain-Policies: none<EOL>Set-Cookie: oc5k65smafai=gqhpu1sanogio795gjsg3asmn6; path=/owncloud; HttpOnly<EOL>Set-Cookie: cookie_test=test; expires=Tue, 26-Sep-2017 07:41:17 GMT; Max-Age=3600<EOL>Vary: Brief,Prefer<EOL>DAV: 1, 3, extended-mkcol, access-control, calendarserver-principal-property-search, calendar-access, calendar-proxy, calendar-auto-schedule, calendar-availability, calendarserver-subscribed, oc-resource-sharing, oc-calendar-publishing, calendarserver-sharing, addressbook<EOL>Content-Length: 463<EOL>Content-Type: application/xml; charset=utf-8<EOL><EOL><?xml version="1.0"?><LF><d:multistatus xmlns:d="DAV:" xmlns:s="http://sabredav.org/ns" xmlns:cal="urn:ietf:params:xml:ns:caldav" xmlns:cs="http://calendarserver.org/ns/" xmlns:card="urn:ietf:params:xml:ns:carddav" xmlns:oc="http://owncloud.org/ns"><d:response><d:href>/owncloud/remote.php/dav/calendars/EPIM/-/</d:href><d:propstat><d:prop><d:getetag/><d:getlastmodified/></d:prop><d:status>HTTP/1.1 404 Not Found</d:status></d:propstat></d:response></d:multist
08:41:17.224  108  atus>
08:41:17.226  108  SyncInfoCount=0
08:41:17.235  108  TasksCount=7
08:41:17.235  108  EventCount=0
08:41:17.235  108  NewItemsCount=7
08:41:17.235  108  NewItemsCount=7
08:41:17.235  108  CopyTask6 20170926T0841177730.ics  243776189361815809
08:41:17.364  108  PUT /owncloud/remote.php/dav/calendars/EPIM/-/20170926T0841177730.ics HTTP/1.1<EOL>Content-Type: text/calendar; charset=UTF-8<EOL>Content-Length: 389<EOL>If-None-Match:*<EOL>Host: 192.168.178.52<EOL>Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8<EOL>Accept-Encoding: identity<EOL>User-Agent: Mozilla/5.0<EOL>Authorization: Basic RVBJTTo1MDg0NTA4NEEx<EOL>Cookie: cookie_test=test; oc_sessionPassphrase=WmGfH9KtXL3Dbl8JAyyBIppwHaQuNO3hQOZ0M3V%2FPm0chEu15ySiaD3ilHw2ZnMrqa0bRrx%2BBSGXwKABi%2FBkGd2F6B5yqrZNpVgIJDX5UPbBKEqu9%2BW1ZsIwFRVXe4nh; oc5k65smafai=gqhpu1sanogio795gjsg3asmn6<EOL><EOL>
08:41:17.364  108  [url=http://www.rachat-de-credit-simulation.com/rachat-de-credit] prêt [/url]BEGIN:VCALENDAR<EOL>VERSION:2.0<EOL>PRODID:-//Astonsoft//EssentialPIM//EN<EOL>CALSCALE:GREGORIAN<EOL>UID:20170926T0841177730<EOL>SEQUENCE:1<EOL>DTSTAMP:20170926T064117Z<EOL>RRULE:FREQ=YEARLY;BYMONTH=9;BYMONTHDAY=26<EOL>SUMMARY:Test Kontakt. Geburtstag<EOL>DTEND;VALUE=DATE:20170927<EOL>DTSTART;VALUE=DATE:20170926<EOL>BEGIN:VEVENT<EOL>DTSTAMP:20170926T064117Z<EOL>UID:20170926T0841177730<EOL>SEQUENCE:0<EOL>END:VEVENT<EOL>END:VCALENDAR<EOL>
08:41:17.996  108  HTTP/1.1 415 Unsupported Media Type<EOL>Date: Tue, 26 Sep 2017 06:41:17 GMT<EOL>Server: Apache/2.4.10 (Raspbian)<EOL>Expires: Thu, 19 Nov 1981 08:52:00 GMT<EOL>Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0<EOL>Pragma: no-cache<EOL>Content-Security-Policy: default-src 'none';<EOL>X-XSS-Protection: 1; mode=block<EOL>X-Content-Type-Options: nosniff<EOL>X-Frame-Options: SAMEORIGIN<EOL>X-Robots-Tag: none<EOL>X-Download-Options: noopen<EOL>X-Permitted-Cross-Domain-Policies: none<EOL>Content-Length: 289<EOL>Content-Type: application/xml; charset=utf-8<EOL><EOL><?xml version="1.0" encoding="utf-8"?><LF><d:error xmlns:d="DAV:" xmlns:s="http://sabredav.org/ns"><LF>  <s:exception>Sabre\DAV\Exception\UnsupportedMediaType</s:exception><LF>  <s:message>Validation error in iCalendar: DTSTART MUST appear exactly once in a VEVENT component</s:message><LF></d:error><LF>
08:41:17.997  108  HTTP/1.1 415 Unsupported Media Type
Task: 26.09.2017 - 27.09.2017
Test Kontakt. Geburtstag
And then you resolved the problem?

Max
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Re: Cloud Syc Issue

Post by Max »

Hello,

can you please see if the problem persists with 7.6 version?
Maxim,
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Oil
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Re: Cloud Syc Issue

Post by Oil »

I also have synchronization problems.
To the fruux.com synchronization service as well as to the EPIM cloud.
How can I find the incompatible file?

Image

Max
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Re: Cloud Syc Issue

Post by Max »

Oil, please make sure you are using 7.61 version. Please reproduce the issue on that version and send logs:
enable extended logging in Tools-> Options-> Synchronization, perform the synchronization and then get log for faulty synchronization using Tools-> Options-> Synchronization-> Browse and send it to epimsupport@... describing the problem and with a link to this forum topic!
Maxim,
EPIM Team

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