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Documentation for Epim Cloud

Posted: Fri Feb 21, 2020 6:37 pm
by iansdell
Can you provide some documentation for Epim Cloud?

I've signed up, synchronised from Epim, and all I see in the cloud is a folder and file structure, none of which contains any readily accessible data, and there's no display of notes, calendar or contacts.

Please explain.

Re: Documentation for Epim Cloud

Posted: Fri Feb 21, 2020 6:40 pm
by iansdell
Update. I now see the dropdown menu at top left which gives access to guis for Calendar and Contacts.

But there's nothing for Notes. Please advise.

Re: Documentation for Epim Cloud

Posted: Fri Feb 21, 2020 9:55 pm
by Max
Hello,

EPIM Cloud is foremost a synchronisation and backup service. The ability to use Web-interfaces is auxiliary, not covering all modules. You can read about EPIM Cloud here: https://www.essentialpim.com/help/epim_cloud.htm

Re: Documentation for Epim Cloud

Posted: Tue Feb 25, 2020 9:46 pm
by iansdell
Thanks, Max.

The documentation you've referred me to says: 'All your data can be easily accessed from any device or PC even without EssentialPIM Pro installed, just using a web browser.'

That's clearly inaccurate. Notes *cannot* be accessed in the way described. I'd therefore like a refund of my one-year subscription. Please advise how this can be done.