Buongiorno, il programma di backup ha copiato i files di epim ma ora non riesco ad aprirli e viene generato l'errore come da allegato.
Cordiali saluti.
Copie non recuperabili
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Re: Copie non recuperabili
Hello,
there is no error message attached. Please also send some of the backups to epimsupport@essentialpim... and we look at the files.
there is no error message attached. Please also send some of the backups to epimsupport@essentialpim... and we look at the files.
Maxim,
EPIM Team
EPIM Team
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Re: Copie non recuperabili
Buongiorno,
ho la necessità di ripristinare un vecchio backup, ma il programma mi da errore. Ho allegato il file. Grazie dell'aiuto.
ho la necessità di ripristinare un vecchio backup, ma il programma mi da errore. Ho allegato il file. Grazie dell'aiuto.
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Re: Copie non recuperabili
Hello,
I have sent you fixed database as private message. Also deleting your original database from here as precaution.
I have sent you fixed database as private message. Also deleting your original database from here as precaution.
Maxim,
EPIM Team
EPIM Team
Re: Copie non recuperabili
Buongiorno
le allego i messaggi d'errore generati, per quanto all'invio del file è di 114 mb come lo invio?
le allego i messaggi d'errore generati, per quanto all'invio del file è di 114 mb come lo invio?
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- epim-lio.PNG (7.28 KiB) Viewed 2438 times
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- epim-lio2.PNG (6.42 KiB) Viewed 2438 times
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Re: Copie non recuperabili
Lio,
you can upload your database to Dropbox or Google drive and send the link to it as a private message on this forum.
you can upload your database to Dropbox or Google drive and send the link to it as a private message on this forum.
Maxim,
EPIM Team
EPIM Team
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Re: Copie non recuperabili
Hello,
thank you, received both your databases. On none of the database I was able to reproduce the issue. Please install latest version 7.62 and tell us the steps needed to see the error there.
thank you, received both your databases. On none of the database I was able to reproduce the issue. Please install latest version 7.62 and tell us the steps needed to see the error there.
Maxim,
EPIM Team
EPIM Team