Bonjour,
J'ai supprimé essential sur le pc et mis la dernière version, seulement voilà, mes fichiers ne s'ouvrent plus. Je ne connais pas la version que j'avais installé. Comment faire ?
Vous remerciant.
problème d'ouverture
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Re: problème d'ouverture
Hello,
it is difficult to understand the problem, could you please post screenshot of the problem and also of Help-> About window?
Thank you.
it is difficult to understand the problem, could you please post screenshot of the problem and also of Help-> About window?
Thank you.
Maxim,
EPIM Team
EPIM Team
Re: problème d'ouverture
Good evening,
Thank for your answer. Excuse my english...
I delete essentialpim to install the last version but now my file doesn't want open. I don't know which version i was besore install the last. How i know the version of my files to find the good version of the software.
i posted a screenshot. Could you help me ?
Thank you.
Thank for your answer. Excuse my english...
I delete essentialpim to install the last version but now my file doesn't want open. I don't know which version i was besore install the last. How i know the version of my files to find the good version of the software.
i posted a screenshot. Could you help me ?
Thank you.
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- Site Admin
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Re: problème d'ouverture
The only solution is for you to send us the database to ma@essentialpim... with a link to this topic- we will try to fix it.
Maxim,
EPIM Team
EPIM Team
Re: problème d'ouverture
Good morning,
I can't send you the database because there is too more confidential informations. Could you explain me how i can fix it my sefl ?
Excuse my English.
Thank a lot for you help.
I can't send you the database because there is too more confidential informations. Could you explain me how i can fix it my sefl ?
Excuse my English.
Thank a lot for you help.
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Re: problème d'ouverture
If you have made backups (EPIM is set to make backups by default), you might find a working backup. Search your computer for *.epim or *.epim.bak files
It is impossible for you to fix the database, unless you have experience with relational databases.
It is impossible for you to fix the database, unless you have experience with relational databases.
Maxim,
EPIM Team
EPIM Team
Re: problème d'ouverture
There is no backup files in the computer. If I find a way to resolve " the problem" i tell you.
Thank a lot your help.
Thank a lot your help.
Re: problème d'ouverture
Could you give me every links before the last version (6.02) ? I'll download each one after one to find the good version.
Re: problème d'ouverture
It seems it was 1.7 version so if someone has this version, post the link here or contact me by mp.
Thank you.
Thank you.
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Re: problème d'ouverture
Hello,
this is a very old version. Please download and install 2.52 version from here:
https://essentialpim.zendesk.com/hc/en- ... r-versions
Open your database in this version.
After this, open your database in 4.54. After this you can do it in 6.x versions.
this is a very old version. Please download and install 2.52 version from here:
https://essentialpim.zendesk.com/hc/en- ... r-versions
Open your database in this version.
After this, open your database in 4.54. After this you can do it in 6.x versions.
Maxim,
EPIM Team
EPIM Team
Re: problème d'ouverture
Hello Maxim,
I downloaded the V2.52. i could open my files but the link to the v 4.54 does't works.I thank you very much for your help. You saved 9 years of my work. Very good job
I downloaded the V2.52. i could open my files but the link to the v 4.54 does't works.I thank you very much for your help. You saved 9 years of my work. Very good job