Tom encounters problems that prevent him completing a task, and has to ask Mary for guidance. Mary has hundreds of live tasks assigned to her team.
What reporting system is there within EPIM for Mary to be made immediately aware that a Task assignee is needing her help? He needs her to see certain documents and read his ongoing report notes and for Mary to make some critical decisions for his project. He is now at a dead stop.
For legal compliance and auditing purposes, reporting and feedback between Tom and Mary and subsequently Mary and Tom must be kept within the Task, not spread about within general Notes, Emails, telephone conversations etc. where they may be overlooked, misplaced or lost, and are certainly disconnected from the Task flow.
This 'keep together all project stuff' is a basic supervision requirement of any Task system. But first, Mary has to be alerted to the fact that Tom needs guidance specifically relating to his task/project. How?
I must be missing something in EPIM.
