sorry for the delay.
See for example here:
(This one will celebrate its first birthday soon. "Will attempt to fix in the next update." Several updates since then and no fix. Just tested with a portable installation of EPIM 9.7.5 Pro.)
(Of similar age. No progress since then.)
A serious privacy breach, possibly even violating GDPR. Three years old, many new releases since then and still not fixed.
I should have made myself clearer: I mean a tool where users can file a bug, get a ticket number, and watch its progress (of course no internals of your developers but things like "Bug confirmed", "WIll be fixed in forthcoming version 13.15 scheduled for October 2025", "Unable to reproduce", "Duplicate, see bug #47110815", "Works as designed" and so on). So basically the same information you write into your forum postings, but in a more structured form. This would have many advantages: Users have a simple overview over the tickets they created, nothing gets lost, it would be much easier to reference to a bug via its number (for example in the release notes!) and so forth.