Hello! I was playing with the 7.53 free version of EPIM and trying to set up IMAP (TSL) to my email account on Posteo.de, but it was unable to connect. Other e-mail clients (Thunderbird, emClient, etc.) worked with the _same_ settings. OS: Win10 x64 & Win8.1 x64 (tried on both without success).
The logs:
15:31:03.272 11 Host: posteo.de
15:31:03.293 12 Host: posteo.de
15:31:03.308 14 Host: posteo.de
15:31:03.308 13 Host: posteo.de
15:31:03.808 14 [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
IMAP4rev1,LITERAL+,SASL-IR,LOGIN-REFERRALS,ID,ENABLE,IDLE,AUTH=PLAIN,AUTH=LOGIN
15:31:03.808 12 [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
IMAP4rev1,LITERAL+,SASL-IR,LOGIN-REFERRALS,ID,ENABLE,IDLE,AUTH=PLAIN,AUTH=LOGIN
15:31:03.808 14 Unable to execute command, wrong connection state;Current connection state: Non Authenticated.
15:31:03.808 14 Suspend
15:31:03.808 12 Unable to execute command, wrong connection state;Current connection state: Non Authenticated.
15:31:03.808 12 Suspend
15:31:03.840 11 [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
IMAP4rev1,LITERAL+,SASL-IR,LOGIN-REFERRALS,ID,ENABLE,IDLE,AUTH=PLAIN,AUTH=LOGIN
15:31:03.840 11 SyncFolders begin
15:31:03.840 11 Unable to execute command, wrong connection state;Current connection state: Non Authenticated.
15:31:03.840 11 Suspend
15:31:03.918 13 [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
IMAP4rev1,LITERAL+,SASL-IR,LOGIN-REFERRALS,ID,ENABLE,IDLE,AUTH=PLAIN,AUTH=LOGIN
15:31:03.918 13 Unable to execute command, wrong connection state;Current connection state: Non Authenticated.
15:31:03.918 13 Suspend
15:31:07.126 Cancel begin
15:31:07.126 1 Cancel begin
15:31:07.126 1 Cancel end
15:31:07.126 2 Cancel begin
15:31:07.126 2 Cancel end
15:31:07.126 3 Cancel begin
15:31:07.126 3 Cancel end
15:31:07.126 4 Cancel begin
15:31:07.126 4 Cancel end
15:31:07.126 Cancel end
What can I do?
IMAP does not work with Posteo.de
Moderators: TerryRogers, Max
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Re: IMAP does not work with Posteo.de
Hello,
a good starting point would be to get screenshot of your POP3/IMAP settings in EPIM for this account.
a good starting point would be to get screenshot of your POP3/IMAP settings in EPIM for this account.
Maxim,
EPIM Team
EPIM Team
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Re: IMAP does not work with Posteo.de
Hello,
please try switching to STARTTLS without switching the port and if does not work, switch port to 143 (with STARTTLS)
please try switching to STARTTLS without switching the port and if does not work, switch port to 143 (with STARTTLS)
Maxim,
EPIM Team
EPIM Team
Re: IMAP does not work with Posteo.de
Hello Max, thanks for helping! But neither of those have worked. Using STARTTLS with the TLS port just hanged, normal STARTTLS gave the same error as TLS.
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Re: IMAP does not work with Posteo.de
Unfortunately posteo.de does not have trial account, thus we can't reproduce the issue. If you have an access to trial account, you could send it via private message to us via forum.
Maxim,
EPIM Team
EPIM Team
Re: IMAP does not work with Posteo.de
Hello Max, I found the problem - EPIM was unable to handle my complex and long password. When I changed to simple (letters+numbers) one, it worked fine. I sent a PM with my old password if you need it for debugging.