when I want to sync with my iphone, it fails

Discussion of EssentialPIM for iOS and synchronization
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nath84
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when I want to sync with my iphone, it fails

Post by nath84 » Sat Oct 13, 2012 12:51 pm

hello

but before I was on IOS 6, it worked perfectly well

what happened ?

thanks

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Re: when I want to sync with my iphone, it fails

Post by Max » Sun Oct 14, 2012 3:59 pm

What happened is you upgraded your iOS and something broke.
We need screenshots of course in order to help.
You can try deleting synchronization and creating it again through Wizard.
Maxim,
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Choose your favorite feature so that we could develop it more:
viewtopic.php?f=1&t=13483

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Re: when I want to sync with my iphone, it fails

Post by nath84 » Mon Oct 15, 2012 8:13 am

hello!
thanks for your answer :-)

I just have a window on my iphone with " connection failed" that's all !

what is WIZARD ? I've been on google and saw it was a game !

I already try a few times to delet synchronisation in EPIM in my pc, but it didn't change anything
did you mean on the iphone ? how can I do that ?
do you think I can delet EPIM on my iphone and then re-load it on itunes ?
thanks
nathalie

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Re: when I want to sync with my iphone, it fails

Post by Max » Mon Oct 15, 2012 8:23 am

Maxim,
EPIM Team
Choose your favorite feature so that we could develop it more:
viewtopic.php?f=1&t=13483

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Re: when I want to sync with my iphone, it fails

Post by nath84 » Mon Oct 15, 2012 9:07 am

hello!
thanks for the link I already went there but it didn't help me
I have deleted epim app on my ifone and then reinstalled it
then I deleted synchronisation on my epim and now it is impossible to add it again !! :evil:

I have this window ( sorry screen shot does not work on my pc , I can send you a photo on PM)

Pair device in 3 simple sets. after Epim will remember the settings;

make sure your ios device is connected on the same network as yoyr pc

etc ..

then

if it does not work
-make sure you have itunes installed on your pc
check that ios device and pc use the same (wifi) network
try changing port number : 21108 change

ALL is OK, but it stpos there, I can't go further!
Ios can recognize my pc, but I cannot enter the settings again in EPIM pc ....

what's wrong now ?????????????
:evil:

thanks !

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Re: when I want to sync with my iphone, it fails

Post by nath84 » Mon Oct 15, 2012 1:01 pm

it's ok, I took a previous database and now I have the settings for sync with iphone...
but it still does not work ... !

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Re: when I want to sync with my iphone, it fails

Post by Поддержка » Mon Oct 15, 2012 1:10 pm

All the possible problems are described here:
http://www.essentialpim.com/help/troubl ... hroniz.htm

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Re: when I want to sync with my iphone, it fails

Post by nath84 » Mon Oct 15, 2012 1:36 pm

I already went there
so I understand there is no solution :-(((

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Re: when I want to sync with my iphone, it fails

Post by Max » Mon Oct 15, 2012 1:45 pm

There is solution, to find the problem, like it is described in Help file.
Maxim,
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Re: when I want to sync with my iphone, it fails

Post by nath84 » Mon Oct 15, 2012 2:26 pm

but all is ok !
you said :
You can try deleting synchronization and creating it again through Wizard.
I did it

all seems to be ok, except that it does not work !! ??

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when I want to sync with my iphone, it fails

Post by Anca » Wed Nov 07, 2012 9:22 am

Hi!

I tried the last couple of days to sync my epim database with my iPhone.
The last sync I did was about a month ago and it worked well.
Now I get an error in SyncForm and my iPhone is „Successfully disconnected.”

Do you know why this happens and what I have to do to make it work?

Thanks!
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Re: when I want to sync with my iphone, it fails

Post by Max » Wed Nov 07, 2012 9:29 am

Hi,
try to synchronize a new, empty EPIM database- will it sync?
Maxim,
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Re: when I want to sync with my iphone, it fails

Post by Anca » Wed Nov 07, 2012 9:38 am

Nope, the same error occurs.

no_problems
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Re: when I want to sync with my iphone, it fails

Post by no_problems » Tue Aug 01, 2017 4:00 pm

i also had this problem.
i tried all that things that mentioned here, but nothing solved the problem.
so i tried another thing that fix the whole problem.
i dont know if this is the same problem, but i downloaded and installed icloud on windows, loged in to my apple account, and when i tried to get in to pc sync at my iphone it worked.
try it out and klet me know if it helped.

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