Problems of synch of calendar with IPhone

Discussion of EssentialPIM for iOS and synchronization
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Lassie
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Joined: Fri Oct 02, 2015 2:08 pm

Problems of synch of calendar with IPhone

Post by Lassie » Fri Oct 16, 2015 10:25 am

Hello,
my name is Lionel ASSIE and i am a registred user for Epim Pro.

Since i upgraded my OS from Seven to 10 , i have problems with the synchro between PC and IPhone

The is no problem for contact synchro but if i ask synchro for Calendar, EPIM on PC says "Synchronisation of events" (see bmp) , Iphone says "Synchonizing" and evethings stay in this state , the progression bar never progress. ( i waited more than 3 hours without any change !!)

Epim pro on PC ver : 6.55
Ios ver : 7.1.2 (11D257)
Epim on IOS ver : 2.7.12
Windows : windows 10 pro
I use 2 ways synchro

i removed the firewall (there is no problem in the network because the contact synchro works)

I sended you a log file by mail

Thank you
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Max
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Re: Problems of synch of calendar with IPhone

Post by Max » Sat Oct 17, 2015 10:31 am

Hello,

please redownload from here (even though you have the same version number):
http://www.essentialpim.com/get-epim
that should fix the problem.
Maxim,
EPIM Team
Choose your favorite feature so that we could develop it more:
viewtopic.php?f=1&t=13483

m.advisor@web.de
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Re: Problems of synch of calendar with IPhone

Post by m.advisor@web.de » Sun Oct 18, 2015 12:30 pm

I do have the same problem, the same sw-environment and I tried the proposed reinstallation via redownload.
I am very sorry: it did not help. Any other solution?
brgds hans
1. PC Notebook (HP EliteBook 2540p, Intel Core i5 CPU, WIN 10pro x64, 8GB RAM, 512 GB SSD)
2. Lenovo Tablet (Android Vers 4.4.2)
3. LINUX & WIN PCs
4. GE / EN
5. EPIM Pro, Vers 7.21
6. iPhone

m.advisor@web.de
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Re: Problems of synch of calendar with IPhone

Post by m.advisor@web.de » Sun Oct 18, 2015 1:05 pm

Adding info: Using my Lenovo Tablet (Android Vers 4.4.2) to trnasmit calender from PC Notebook works fine.
1. PC Notebook (HP EliteBook 2540p, Intel Core i5 CPU, WIN 10pro x64, 8GB RAM, 512 GB SSD)
2. Lenovo Tablet (Android Vers 4.4.2)
3. LINUX & WIN PCs
4. GE / EN
5. EPIM Pro, Vers 7.21
6. iPhone

Max
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Re: Problems of synch of calendar with IPhone

Post by Max » Mon Oct 19, 2015 7:02 pm

Can you please send me the extended log for the problematic iOS synchronization? (make sure you use updated version from here: http://www.essentialpim.com/get-epim
Please enable the extended logging feature (in Tools->Options->Synchronization), start the iOS synchronization.
Logs are in C:\Users\ Your_Windows_Username \AppData\Roaming\EssentialPIM Pro\Logs for Desktop version and in "Logs" subfolder in case of Portable version.
Please send it to ma@essentialpim... with a link to this topic. Thanks!
Maxim,
EPIM Team
Choose your favorite feature so that we could develop it more:
viewtopic.php?f=1&t=13483

Max
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Re: Problems of synch of calendar with IPhone

Post by Max » Sun Nov 22, 2015 1:04 pm

Hello,

we have recently released Windows 6.56 version, which attempts to fix the issue: http://www.essentialpim.com/get-epim
Maxim,
EPIM Team
Choose your favorite feature so that we could develop it more:
viewtopic.php?f=1&t=13483

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