Only partial sync between PC en two Android devices

Discussion of EssentialPIM for Android and synchronization
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rvanveen
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Only partial sync between PC en two Android devices

Post by rvanveen »

On my PC I run Windows 10 Pro Version 1903 with EssentialPIM Pro 8.62.1, on my Samsung S9+ smartphone I have Android 9, Version One UI 1.0 with EssentialPIM version 5.6.2 and on my Samsung Galaxy Tab S3 tablet I have Android 9, Version One UI 1.1 also with EssentialPIM version 5.6.2.

I have two Synchronizations set up in EssentialPIM Pro (see attached screenshots) that both are set to Auto sync with a 15 minute interval. So far so good.
Sync phone.jpg
Sync tablet.jpg
Now the strange situation is there that on my tablet everything functions fine, but on my smartphone only the appointments and tasks for the last six months are there and consequently the first half year is empty (again: see attached screenshots)
Sync result phone.jpg
Sync result tablet.jpg
Anyone a clue what might cause this inconsistent behaviour?

admin
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Re: Only partial sync between PC en two Android devices

Post by admin »

If you started to sync your phone in August, it got only 30 days of past events (from July).
Android version of EssentialPIM. Keep all your data in sync!

rvanveen
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Re: Only partial sync between PC en two Android devices

Post by rvanveen »

Thanks a lot for so quickly replying and yes, you're right I have this phone since August. That explains it, but still leaves me with the desire to - also on the road - be able to look at earlier events in my Epim calendar. Is there a workaround to achieve this?
Raymond

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Re: Only partial sync between PC en two Android devices

Post by admin »

In this case please alter the synchronize range so that it includes all past events (this option is on your screenshots).
Android version of EssentialPIM. Keep all your data in sync!

rvanveen
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Re: Only partial sync between PC en two Android devices

Post by rvanveen »

Thanks again, problem solved. Case closed.

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