How to activate the fingerprint unlock

Discussion of EssentialPIM for Android and synchronization
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PabloES
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How to activate the fingerprint unlock

Post by PabloES »

Good afternoon.
I have AEPIM PRO 5.7.3 installed on a Huawei G8
I have activated the phone's fingerprint detector, and the screen is unlocked with my fingerprint.
However I can't find how to make AEPIM unlock with my fingerprint.
Am I missing any procedure?

Thank you in advance for your help
admin
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Re: How to activate the fingerprint unlock

Post by admin »

Please check if the "Use fingerprint to unlock" feature is activated in Menu->Settings->Passwords.
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PabloES
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Re: How to activate the fingerprint unlock

Post by PabloES »

I have activated the password to protect the entire program. But the option "Use fingerprint to unlock" is disabled. I cannot check or uncheck the checkbox.
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Re: How to activate the fingerprint unlock

Post by admin »

It looks like EPIM is not able to determine whether the fingerprint sensor is available on a system level. Please check if EPIM has all the permissions enabled for it. And also mention your Android OS version. Thanks!
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PabloES
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Posts: 9
Joined: Wed May 20, 2020 8:17 pm

Re: How to activate the fingerprint unlock

Post by PabloES »

I've reviewed the list of permissions the app has, but it doesn't mention anything about the fingerprint.
Android version is 5.1
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Re: How to activate the fingerprint unlock

Post by admin »

There's no special permission for fingerprints. Are all of them enabled?
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