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How to activate the fingerprint unlock

Posted: Wed May 20, 2020 8:31 pm
by PabloES
Good afternoon.
I have AEPIM PRO 5.7.3 installed on a Huawei G8
I have activated the phone's fingerprint detector, and the screen is unlocked with my fingerprint.
However I can't find how to make AEPIM unlock with my fingerprint.
Am I missing any procedure?

Thank you in advance for your help

Re: How to activate the fingerprint unlock

Posted: Thu May 21, 2020 1:00 pm
by admin
Please check if the "Use fingerprint to unlock" feature is activated in Menu->Settings->Passwords.

Re: How to activate the fingerprint unlock

Posted: Thu May 21, 2020 3:58 pm
by PabloES
I have activated the password to protect the entire program. But the option "Use fingerprint to unlock" is disabled. I cannot check or uncheck the checkbox.

Re: How to activate the fingerprint unlock

Posted: Fri May 22, 2020 7:12 am
by admin
It looks like EPIM is not able to determine whether the fingerprint sensor is available on a system level. Please check if EPIM has all the permissions enabled for it. And also mention your Android OS version. Thanks!

Re: How to activate the fingerprint unlock

Posted: Fri May 22, 2020 1:38 pm
by PabloES
I've reviewed the list of permissions the app has, but it doesn't mention anything about the fingerprint.
Android version is 5.1

Re: How to activate the fingerprint unlock

Posted: Mon May 25, 2020 8:52 am
by admin
There's no special permission for fingerprints. Are all of them enabled?