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Recovering EssentialPIM data from backup

Posted: Mon Nov 09, 2020 11:49 pm
by FL_Guy
folks at EssentialPIM,

Is it possible to recover EssentialPIM data from a backup created by Samsung's SmartSwitch program on an Android phone? If so, can someone please provide or point me to instructions?

Thanks, and best regards.

Re: Recovering EssentialPIM data from backup

Posted: Tue Nov 10, 2020 1:59 pm
by admin
Sorry, we aren't aware of such app, therefore cannot suggest anything, unfortunately. We'd recommend to use the build-in EPIM backup option.

Re: Recovering EssentialPIM data from backup

Posted: Tue Nov 10, 2020 3:41 pm
by FL_Guy
Thank you for the reply and information. Unfortunately it is not possible to create a new backup at this time.

Let me ask the question a different way - where and what files need to be extracted from the android file structure on the original phone please?

Re: Recovering EssentialPIM data from backup

Posted: Tue Nov 10, 2020 3:43 pm
by admin
All the EPIM data is stored in the system database on Android, you will not be able to extract it into files.

Re: Recovering EssentialPIM data from backup

Posted: Tue Nov 10, 2020 6:08 pm
by FL_Guy
Thanks again for the reply and info.

Ah. That's most unfortunate in this case. I wish that I had known / realized that - lots (decades) of data lost (since sync with PC was not working)... oh well . Thanks for the info.