Hello
I am doing a 1 way sync from PC to Android app. Using all current releases of both softwares. My phone app now has duplicates of all appointments and tasks. I do not have these same dupes on my PC.
What can I do to resolve this issue?
Duplicates
- PeCe
- Guru
- Posts: 1403
- Joined: Tue Jul 13, 2010 1:49 pm
- Location: Spakenburg, Netherlands
- Has thanked: 101 times
- Been thanked: 329 times
Re: Duplicates
I guess the easiest way is to delete all appointments and tasks in settings from the phone and then do a new sync.
Peter Tak
The Netherlands
Moderator and Dutch translator for EPIM
EPIM 11.8.4 Pro portable / Android EPIM 6.0.17
The Netherlands
Moderator and Dutch translator for EPIM
EPIM 11.8.4 Pro portable / Android EPIM 6.0.17
- dream_weaver
- Expert
- Posts: 75
- Joined: Mon Jul 20, 2020 10:00 pm
- Has thanked: 8 times
- Been thanked: 6 times
Re: Duplicates
On the phone:
Settings>Purge Data
On the PC under Synchronization>Edit>[Phone]
On the first sync, consider: 1-way. Sync from EPIM to Android (EPIM->Android)
After your data is on both systems, consider switching EPIM over to: 2-way. Sync both EPIM and Android with each other.
You might find these links helpful:
https://www.essentialpim.com/help/ . . . online version
https://www.essentialpim.com/help/epim_pro.pdf . . . downloadable pdf version
Settings>Purge Data
On the PC under Synchronization>Edit>[Phone]
On the first sync, consider: 1-way. Sync from EPIM to Android (EPIM->Android)
After your data is on both systems, consider switching EPIM over to: 2-way. Sync both EPIM and Android with each other.
You might find these links helpful:
https://www.essentialpim.com/help/ . . . online version
https://www.essentialpim.com/help/epim_pro.pdf . . . downloadable pdf version
EssentialPIM Pro Lifetime member since July 12, 2020.
-
- Site Admin
- Posts: 15603
- Joined: Thu Nov 25, 2004 3:12 am
- Has thanked: 1412 times
- Been thanked: 984 times
Re: Duplicates
Please also try clearing up the sync data from File->Database Management (select Android and click on the Clear button).
Android version of EssentialPIM. Keep all your data in sync!
-
- Site Admin
- Posts: 15603
- Joined: Thu Nov 25, 2004 3:12 am
- Has thanked: 1412 times
- Been thanked: 984 times
Re: Duplicates
Let's use one of the support channels, then. Will continue assisting you via email.
Android version of EssentialPIM. Keep all your data in sync!