Contact widget changes icon and description from time to time

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poet-man
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Contact widget changes icon and description from time to time

Post by poet-man »

Something I mentioned some time ago.
It still is the case.
Still on agenda?
Everything I mention comes out of my experience. I'm not an expert. Feel free to try anything I suggest ... but always at your own risk.
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Re: Contact widget changes icon and description from time to time

Post by admin »

You mean the contact's shortcut that somehow changes upon update to the new version?
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Re: Contact widget changes icon and description from time to time

Post by poet-man »

Well not really ... the widget normally has that grey icon. Suddenly this changes to standard aepim icon. Without update. But still opens contacts module. And description changes to 'EssentialPIM'
New install of widget brings back standard. Until it changes again
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Re: Contact widget changes icon and description from time to time

Post by admin »

We couldn't reproduce this one, unfortunately.
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Re: Contact widget changes icon and description from time to time

Post by poet-man »

The screenshots show, what happens all the time (say every 2 weeks) ...
it chances from standard widget icon/description to EPIM icon/description.
If I remember correctly it sometimes even re-changes description to standard.
This is on my galaxy tab S4 on Android 10
Will check this on my A5/2016 Android 7 as well
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Re: Contact widget changes icon and description from time to time

Post by admin »

Yes, I remember this issue. Let us know please if it also appears on your second device.
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Re: Contact widget changes icon and description from time to time

Post by poet-man »

Doesnot seem to appear on second device (so far).

So this "feature" (so far) only comes up on Samsung Galaxy Tab S4 on Android 10 (had it on Android 9 as well).
Maybe has something to do with the fact, that device manufacturers pimp the Android versions, that come from Google. Or its the fact, that this is a tablet?

So not necessarily a topic for AEPIM. But maybe Astonsoft can do something about it. I'm afraid, this is something you can repro on that specific device only. AND not every day
Otherwise I can live with it.

Thanks.
Everything I mention comes out of my experience. I'm not an expert. Feel free to try anything I suggest ... but always at your own risk.
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Re: Contact widget changes icon and description from time to time

Post by admin »

Thanks for the updated info. Will check the issue on a tablet running Android 10.
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Re: Contact widget changes icon and description from time to time

Post by poet-man »

Think should be a samsung device as well
Everything I mention comes out of my experience. I'm not an expert. Feel free to try anything I suggest ... but always at your own risk.
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