probleem met e-mail

[marcelv1963]

Wanneer ik mij e-mail wil gebruiken krijg ik de melding "Klasse niet geregistreerd, ClassID 25336920-03F9-11CF-8FI"
Ik kan geen mail binnenhalen of versturen, of oude mails inzien
Wat kan ik doen om dit weer werkend te krijgen

[PeCe]

Wat voor versie EssentialPIM werk jij mee?
en wat is het soort e-mail? Gmail, outlook, hotmail, of een provider account?
Zo hebben we weinig om je van een goed antwoord te voorzien, maar als ik de fout goed interpreteer is er iets fout in je software en zou ik een herinstallatie van de EssentialPIM software proberen. Niet eerst verwijderen, maar gewoon opnieuw installeren.

Als dat niet werkt, dan hebben we meer informatie nodig om je goed te helpen.

[marcelv1963]

Beste Peter,

Met dank voor je reactie
Ik gebruik versie 8.66 voor de nails van mijn ziggo povider
Ik heb een herinstalatie gedaan, maar probleem blijft.
Overige functies werken wel, maar alleen bij e-mail komt deze melding.
Wanneer je meer informatie nodig hebt hoor ik het graag.
Marcel

[Max]

Hello,

please post a screenshot of the error message and EPIM on the background- so that we could get more context about the error.

[marcelv1963]

------------------------------------------------------------------------------
Exception log with detailed tech info. Generated on 11-6-2020 17:52.
You may send it to the application vendor, helping him to understand what had happened.
Application title: TEST.EPIM - EssentialPIM
Application file: C:\Program Files (x86)\EssentialPIM\EssentialPIM.exe
Application: EssentialPIM 8.66 4-4-2020
------------------------------------------------------------------------------
Exception class: EOleSysError
Exception message: Klasse is niet geregistreerd.
Exception address: 0053D889
------------------------------------------------------------------------------
Main thread ID = 3408
Exception thread ID = 3408
------------------------------------------------------------------------------
Object Logs:
294529 SetViewMode 5
292423 DBOpen OK
292392 SetViewMode OK
292283 SetViewMode 0
292080 DBOpen
150462 DBOpen
------------------------------------------------------------------------------
Active Controls:
161585 MainForm
156578 ExceptionDialog OkBtn
150462 MainForm
------------------------------------------------------------------------------
Exception stack
Stack list, generated 11-6-2020 17:52
[0053D884] System.Win.ComObj.OleError
[00A75D95] Vcl.OleCtrls.TOleControl.CreateInstance
[00A75289] Vcl.OleCtrls.TOleControl.Create
[00A805EA] WebBrowser2.TWebBrowser.Create (Line 369, "WebBrowser2.pas" + 1)
[004C6FEC] System.Classes.TReader.ReadComponent (Line 10181, "System.Classes.pas" + 11)
[004C729D] System.Classes.TReader.ReadDataInner (Line 10247, "System.Classes.pas" + 9)
[004C720B] System.Classes.TReader.ReadData (Line 10232, "System.Classes.pas" + 11)
[004D0489] System.Classes.TComponent.ReadState (Line 15824, "System.Classes.pas" + 0)
[007205E3] EPIMTabs.TEPIMTabSheet.ReadState (Line 11741, "EPIMTabs.pas" + 1)
[004C729D] System.Classes.TReader.ReadDataInner (Line 10247, "System.Classes.pas" + 9)
[004C720B] System.Classes.TReader.ReadData (Line 10232, "System.Classes.pas" + 11)
[004D0489] System.Classes.TComponent.ReadState (Line 15824, "System.Classes.pas" + 0)
[004C7083] System.Classes.TReader.ReadComponent (Line 10193, "System.Classes.pas" + 23)
[004C729D] System.Classes.TReader.ReadDataInner (Line 10247, "System.Classes.pas" + 9)
[004C720B] System.Classes.TReader.ReadData (Line 10232, "System.Classes.pas" + 11)
[004D0489] System.Classes.TComponent.ReadState (Line 15824, "System.Classes.pas" + 0)
[004C7083] System.Classes.TReader.ReadComponent (Line 10193, "System.Classes.pas" + 23)
[004C729D] System.Classes.TReader.ReadDataInner (Line 10247, "System.Classes.pas" + 9)
[004C720B] System.Classes.TReader.ReadData (Line 10232, "System.Classes.pas" + 11)
[004D0489] System.Classes.TComponent.ReadState (Line 15824, "System.Classes.pas" + 0)
[004C7083] System.Classes.TReader.ReadComponent (Line 10193, "System.Classes.pas" + 23)
[004C729D] System.Classes.TReader.ReadDataInner (Line 10247, "System.Classes.pas" + 9)
[004C71DC] System.Classes.TReader.ReadData (Line 10226, "System.Classes.pas" + 5)
[004D0489] System.Classes.TComponent.ReadState (Line 15824, "System.Classes.pas" + 0)
[006203FD] Vcl.Forms.TCustomForm.ReadState (Line 3823, "Vcl.Forms.pas" + 11)
[004C812F] System.Classes.TReader.ReadRootComponent (Line 10673, "System.Classes.pas" + 37)
[004C228E] System.Classes.TStream.ReadComponent (Line 8267, "System.Classes.pas" + 3)
[004B7B9B] System.Classes.InternalReadComponentRes (Line 3820, "System.Classes.pas" + 7)
[004B937B] System.Classes.InitComponent (Line 3877, "System.Classes.pas" + 4)
[004B9409] System.Classes.InitInheritedComponent (Line 3889, "System.Classes.pas" + 6)
[0061FBEE] Vcl.Forms.TCustomForm.Create (Line 3577, "Vcl.Forms.pas" + 17)
------------------------------------------------------------------------------
System : Windows 7 Home Edition, Version: 6.1, Build: 1DB1, "Service Pack 1"
Memory: 16344; free 13454
Display : 1920x1080 pixels, 32 bpp, 96 PPI
------------------------------------------------------------------------------
PrevExceptions:
161164 unsuccessful metadata update
MODIFY RDB$PROCEDURE_PARAMETERS failed
deadlock
update conflicts with concurrent update
concurrent transaction number is 5791
------------------------------------------------------------------------------
Updates: 1
Last update: 24-5-2020

[marcelv1963]

schermafbeelding

[PeCe]

Bedankt voor de updates, helaas is dit mij te technisch. Hopelijk krijg je alsnog wel een reactie van Max of Admin.

[admin]

Are you still on the 8.66 version? If yes, please update to 9.1.1 and check if the error is there. Thanks!

[admin]

I updated to the 9.2 versiojn, but the problem existst

Which type of an email account is that? If IMAP, please delete and then re-add it. Thanks!