EPIM for Android creating duplicates

Discussion of EssentialPIM for Android and synchronization
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BobMike
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EPIM for Android creating duplicates

Post by BobMike »

I have EPIM Pro 9.0 on Windows 10 Pro.

When I sync my PC EPIM to my android (AT&T Galaxy 10S) and then sync fro the android to my notebook,. about 3000 duplicate items are created as shown by using EPIM Archiver/Duplicate remover One set of duplicates is created on the date synced and the other on a much earlier date @ 3 years earlier. All duplicates have the same date. When I look for the earlier date none of the events or contacts show in either the PC or notebook or android. I use the duplicate remover to remove the current date events but cannot delete the earlier date items. This happens every time I sync from the android to the notebook. It is a time consuming annoyance, but does not seem to affect performance of the program. I have cleared the trash sections on each Windows machine. There is not any way to do this on the android version. I do not sync with Google as it creates multiple duplicates.

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Re: EPIM for Android creating duplicates

Post by admin »

​Please forward me via PM here in the forum the log files and mention couple of items that get duplicated, will check what's wrong. The log files can be found here in WinEPIM: Tools->Options->Synchronization, Browse... and the filenames should start with "AndroidSync". Thanks!
Android version of EssentialPIM. Keep all your data in sync!

BobMike
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Re: EPIM for Android creating duplicates

Post by BobMike »

Found the log files. The individual items that get duplicated do not show up in EPIM after the duplicator deletes them. There were 3700 duplicates yesterday.

download/file.php?mode=view&id=12639

download/file.php?mode=view&id=12640

download/file.php?mode=view&id=12641
Attachments
AndroidSync_2020_06_16_16_06_49-1.log
(172 Bytes) Downloaded 14 times
AndroidSync_2020_06_16_16_55_17.log
(175 Bytes) Downloaded 16 times
AndroidSync_2020_06_16_16_55_17-1.log
(172 Bytes) Downloaded 11 times

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Re: EPIM for Android creating duplicates

Post by admin »

So the problem cannot be reproduced once the duplicate items are removed?
Android version of EssentialPIM. Keep all your data in sync!

BobMike
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Re: EPIM for Android creating duplicates

Post by BobMike »

Seems so. Will try to reproduce by syncing Android to EPIM.

BobMike
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Re: EPIM for Android creating duplicates

Post by BobMike »

I just recreated the situation. Here is a screen print of the first section.

EPIM Scrprt.png
Attachments
EPIM Scrprt.png

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Re: EPIM for Android creating duplicates

Post by admin »

Okay, now please get the latest log file and forward to us. All the log files you previously attached were unfortunately empty (you can check that by opening them in Notepad, for instance). Thanks!
Android version of EssentialPIM. Keep all your data in sync!

BobMike
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Re: EPIM for Android creating duplicates

Post by BobMike »

Hope this works.
AndroidSync_2020_06_17_13_24_52.log
(172 Bytes) Downloaded 6 times
AndroidSync_2020_06_17_13_24_52-1.log
(172 Bytes) Downloaded 8 times

BobMike
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Re: EPIM for Android creating duplicates

Post by BobMike »

First two were from desktop PC. These are from notebook with the problem.

AndroidSync_2020_06_17_16_14_11-1.log
(212 Bytes) Downloaded 8 times
AndroidSync_2020_06_17_16_14_11.log
(212 Bytes) Downloaded 7 times

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Re: EPIM for Android creating duplicates

Post by admin »

These are all empty, as well, unfortunately.
Android version of EssentialPIM. Keep all your data in sync!

BobMike
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Re: EPIM for Android creating duplicates

Post by BobMike »

OK, did a cut and paste fir the notebook logs.

EssentialPIM Pro 9.0 5/26/2020 5:35 AM
16:14:11.071 18460 Server started at port 21114
16:14:11.071 18460 Local IP address(es):
16:14:11.110 18460 192.168.137.1
16:14:11.110 18460 192.168.50.45

EssentialPIM Pro 9.0 5/26/2020 5:35 AM
16:14:11.071 12872 Server started at port 21115
16:14:11.072 12872 Local IP address(es):
16:14:11.110 12872 192.168.137.1
16:14:11.110 12872 192.168.50.45

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Re: EPIM for Android creating duplicates

Post by admin »

As you can see there's no sync data. Please check out the new 9.1 version of EPIM. Will it make any difference?
Android version of EssentialPIM. Keep all your data in sync!

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