Cancel Subscription EPIM Cloud

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carm
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Joined: Thu Oct 20, 2022 3:26 pm

Cancel Subscription EPIM Cloud

Post by carm »

Hi,

I subscribed to the one month auto renewal subscription for EPIM Cloud, but would like to cancel this subscription. I can't find any option / way to do this. Can someone provide me with a link, or is this done by contacting someone (couldn't find any contact information, besides this nice forum here) either. Thanks in advance!

Chris
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Re: Cancel Subscription EPIM Cloud

Post by admin »

Information about how to cancel your EPIM Cloud subscription was included in the subscription confirmation email.​ Please check it.
Android version of EssentialPIM. Keep all your data in sync!
carm
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Joined: Thu Oct 20, 2022 3:26 pm

Re: Cancel Subscription EPIM Cloud

Post by carm »

Thanks for your reply. I got two mails, but none says anything about canceling my subscription. One tells me to change my password and is from epim, the other one is from payroll global telling me about my subscription. But I can't find any way to cancel my subscription. Would you please send me the necessary information or tell me here in the forum how to cancel the subscription.

many thanks in advance

Chris
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Re: Cancel Subscription EPIM Cloud

Post by admin »

There's a link to customer control panel in the email from PayPro, follow it please.
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lbw2112
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Re: Cancel Subscription EPIM Cloud

Post by lbw2112 »

I had to ask also. As it is now (or was) there isn't anything in any of the emails about "To Cancel, click this link" or any specific directions on how to cancel. There's only business links.
It would be helpful to add it.
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Re: Cancel Subscription EPIM Cloud

Post by admin »

Ok, will probably do, thanks for the suggestion.
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carm
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Re: Cancel Subscription EPIM Cloud

Post by carm »

Ok I found it - but the page only works on a desktop browser (at least for me) On a mobile browser you won't see the cancel button unless you turn the phone into landscape mode and then it does not work as it opens a popup, where you must choose an option on why you cancel.

Thanks for all the help 👍😀
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