EPIM 11.5.1 - Offscreen - not responding

XineBBSA · Post by **XineBBSA** » Wed May 17, 2023 9:36 am

Hi,

Since this latest update, I'm seeing this behaviour

1. Open up EPIM - Starts in in the bottom left of the screen - unresponsive and mostly offscreen
2. Go to Task Manager - Kill Task
3. Open up EPIM. Starts on the actual screen - but again unresponsive
4. Go to Task Manager - kill task
5. Open up EPIM - works normally

I've rebooted and repeated these results five times, so not sure if something to do with the new update?

Regards

Xine

admin · Post by **admin** » Wed May 17, 2023 9:42 am

You can try waiting a bit longer when you start the program for the first time, as it may require some additional time to work on your database.

XineBBSA · Post by **XineBBSA** » Wed May 17, 2023 9:50 am

Hi,

Thanks for the reply. When it's starting, it's not trying to open the DB (From the screen) but I'll give that a go - give it half an hour to do 'something' and I'll let you know

Cheers

poet-man · Post by **poet-man** » Thu May 18, 2023 7:00 am

Donot know whether this is possible ... did you try to start EPIM in windows' safe mode?

XineBBSA · Post by **XineBBSA** » Thu May 18, 2023 9:04 am

It started fine today, so you can close this ticket

No idea what was up with it, but working now

Cheers!

Xine

EssentialPIM