11.5.2 download extremely slow

[ablamis23]

Does that helps?
Application: EssentialPIM Pro 11.5.1 03.05.2023
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Exception class: EAccessViolation
Exception message: Access violation at address 005579A4 in module 'EssentialPIM.exe'. Read of address 00000008.
Exception address: 005579A4
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Main thread ID = 4900
Exception thread ID = 4900
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Object Logs:
16:20:37.501 DBOpen OK
16:20:37.147 SetViewMode OK
16:20:36.784 SetViewMode 1
16:20:36.230 DBOpen
------------------------------------------------------------------------------
Active Controls:
16:22:39.819 AutoUpdateForm CancelBtn
16:22:33.037 AutoUpdateForm
16:22:29.901 AutoUpdateForm WebBrowser1
16:22:23.790 MainForm FormPan TBXToolbar2 TopPan TopTB AddTBI
16:22:20.762 DBManDialog
16:22:19.753 StatusForm CancelBtn
16:22:19.189 StatusForm
16:22:10.686 DBManDialog GroupBox2 ClearCB
16:21:34.754 DBManDialog FilePathEd
16:20:36.784 MainForm
------------------------------------------------------------------------------
Exception stack
Stack list, generated 26.05.2023 16:22
(001569A4) [005579A4]
(001759B0) [005769B0]
(000D4508) [004D5508]
------------------------------------------------------------------------------
Memory: 16218; free 13130
Display: 1920x1200 pixels, 32 bpp, 96 PPI

[admin]

When does the error pop up?

[ablamis23]

When I've closed/cancelled the autoupdate-form (after nothing happend)

[poet-man]

Well, I know I can always download version from website. Just thought it is a different procedure, that takes places, when getting auto-download. So wanted to repeat it some way.

Just had a try to download from website ... was as fast as ever.

[admin]

ablamis23, thank you for your explanation, but the error seems more like an effect rather than the cause.

poet-man, the download servers typically vary depending on your geographic location. In theory, you should be connected to the closest and fastest server for your location, so the download should have been from the same servers used for updates and regular downloads. Thank you for checking, of course!

[ablamis23]

today, the download via the update feature worked perfect and fast. Thanks. Problems seem to be solved.

[admin]

Thanks for the confirmation!

[poet-man]

Just checked download of 11.5.3
Download from website is as expected (finished within about 15 seconds with a 50 Mbit connection).
Then tried auto-update in program. It took about 8 minutes to download