Can't delete calendar subscription

[DaxAtDS9]

Hi,
Everytime I cancel a calendar subscription I get an local calendar entry, that I can't delete.

What can I do?

And sometimes there is an error message while syncing subscriped calendar.

[admin]

What's your EPIM version number? How do you cancel a subscription? What kind of entry do you get? Could you please share a screenshot of it?

[DaxAtDS9]

11.5.3 pro

Options-Subscription-Delete subscription

Optionen -> Abonnements -> Lösche Abonnement

Attached:
1. canceling subsription
2. empty subscriptions after canceling and renewing. First with the same name. Second with a different name

Hope you can fix!

[admin]

We're unable to reproduce the issues mentioned. Creating a new database and recording a short video demonstrating the issue can indeed be helpful in understanding the problem. Thanks!

[DaxAtDS9]

In a new database everything works fine.
Subscribing - canceling - subscribing

In my database there is always an error (see attachment). It appears since several days. That's why I canceled subscription and renew it. And then I saw the duplicate entry. Because I can't rename them, I could not say which one causes the error...

Maybe the "lost" entry has to be deleted with the database itself, but I can't do that. right?

There is no week without some issues with EPim. I am getting frustrated and sometimes a little bit angry. Since I am working with EPim (about 8 Weeks or so) there is always something wrong, disfunctional etc. I like to work WITH the software not AT the software!

[admin]

The problem you're experiencing may be related to the structure of your database or the data stored within it. One potential solution is to renew the database structure by synchronizing it with the new database using EPIM Synchronizer. By doing so, you can determine if the issue persists or if it resolves the problem. If the problem persists, we can explore additional steps to address the issue.

[DaxAtDS9]

I have done that step yesterday. It fails with a message "that one calendar" doesn't exist...

[admin]

Could you please post a screenshot of the message?

[DaxAtDS9]

Used Syncronizer.

database -> databaseNEW
using >> to move content

Then error
------------------------------------------------------------------------------
Exception log with detailed tech info. Generated on 03.06.2023 09:37:40.
You may send it to the application vendor, helping him to understand what had happened.
Application title: EPIM Synchronizer
Application file: D:\Program Files (x86)\EPIM Synchronizer\EPIMSync.exe
Application: EPIM Synchronizer 11.2 28.12.2022
------------------------------------------------------------------------------
Exception class: EIBInterBaseError
Exception message: exception 2
NOCALENDAR
Calendar not exists
At trigger 'TASKS_BI0' line: 5, col: 80.
Exception address: 0065C958
------------------------------------------------------------------------------
Main thread ID = 3224
Exception thread ID = 3224
------------------------------------------------------------------------------
Active Controls:
09:37:40.857 MainForm SyncZap2
09:26:39.311 StatusForm
09:26:36.277 MainForm SyncZap2
09:26:29.775 MainForm GroupBox1 PageControl1 Local1TS LocFile1CB
09:26:22.770 MainForm GroupBox3 PageControl2 Local2TS LocFile2CB
09:26:14.769 MainForm GroupBox3 PageControl2 Local2TS LocalSelFile2Btn
09:26:13.268 MainForm GroupBox3 PageControl2 Local2TS LocFile2CB
09:25:51.052 MainForm GroupBox1 PageControl1 Local1TS LocSelFile1Btn
09:25:47.255 MainForm SyncBtn
------------------------------------------------------------------------------
Exception stack
Stack list, generated 03.06.2023 09:37:40
[0065C953] IB.IBDataBaseError (Line 420, "IB.pas" + 39)
[00680282] IBDatabase.TIBDatabase.Call (Line 649, "IBDatabase.pas" + 24)
[0068341F] IBDatabase.TIBTransaction.Call (Line 1670, "IBDatabase.pas" +
[006718AE] IBSQL.TIBSQL.Call (Line 2443, "IBSQL.pas" + 3)
[00671BF7] IBSQL.TIBSQL.ExecQuery (Line 2518, "IBSQL.pas" + 51)
[007CB6EE] SyncObj.TTask.StoreToSQL (Line 10803, "SyncObj.pas" + 34)
[007CB7FE] SyncObj.TTask.Store (Line 10824, "SyncObj.pas" + 12)
[00962E26] Sync.AutoSyncTasks (Line 2476, "Sync.pas" + 122)
[0096A8E1] Sync.Synchronization (Line 4856, "Sync.pas" + 84)
[0096E1DC] Main.TMainForm.SyncBtnClick (Line 437, "Main.pas" + 98)
[00551124] Vcl.Controls.TControl.Click (Line 7348, "Vcl.Controls.pas" + 9)
[00577315] Vcl.StdCtrls.TCustomButton.Click (Line 5339, "Vcl.StdCtrls.pas" + 3)
[00578282] Vcl.StdCtrls.TCustomButton.CNCommand (Line 5800, "Vcl.StdCtrls.pas" + 1)
[00550ACD] Vcl.Controls.TControl.WndProc (Line 7232, "Vcl.Controls.pas" + 91)
[00556721] Vcl.Controls.TWinControl.WndProc (Line 10047, "Vcl.Controls.pas" + 153)
[00576E4E] Vcl.StdCtrls.TButtonControl.WndProc (Line 5176, "Vcl.StdCtrls.pas" + 13)
[005505CE] Vcl.Controls.TControl.Perform (Line 7010, "Vcl.Controls.pas" + 10)
[00556910] Vcl.Controls.DoControlMsg (Line 10116, "Vcl.Controls.pas" + 12)
[005574ED] Vcl.Controls.TWinControl.WMCommand (Line 10391, "Vcl.Controls.pas" + 1)
[005FE680] Vcl.Forms.TCustomForm.WMCommand (Line 6164, "Vcl.Forms.pas" + 3)
[00550ACD] Vcl.Controls.TControl.WndProc (Line 7232, "Vcl.Controls.pas" + 91)
[00556721] Vcl.Controls.TWinControl.WndProc (Line 10047, "Vcl.Controls.pas" + 153)
[005FA7DB] Vcl.Forms.TCustomForm.WndProc (Line 4394, "Vcl.Forms.pas" + 201)
[00555C60] Vcl.Controls.TWinControl.MainWndProc (Line 9759, "Vcl.Controls.pas" + 3)
[004CECD4] System.Classes.StdWndProc (Line 16891, "System.Classes.pas" +
[00556896] Vcl.Controls.TWinControl.DefaultHandler (Line 10088, "Vcl.Controls.pas" + 30)
[00551679] Vcl.Controls.TControl.WMLButtonUp (Line 7481, "Vcl.Controls.pas" + 1)
[00550ACD] Vcl.Controls.TControl.WndProc (Line 7232, "Vcl.Controls.pas" + 91)
[00556721] Vcl.Controls.TWinControl.WndProc (Line 10047, "Vcl.Controls.pas" + 153)
[00576E4E] Vcl.StdCtrls.TButtonControl.WndProc (Line 5176, "Vcl.StdCtrls.pas" + 13)
[00555C60] Vcl.Controls.TWinControl.MainWndProc (Line 9759, "Vcl.Controls.pas" + 3)
[004CECD4] System.Classes.StdWndProc (Line 16891, "System.Classes.pas" +
[00605EEB] Vcl.Forms.TApplication.ProcessMessage (Line 10235, "Vcl.Forms.pas" + 23)
[00605F3B] Vcl.Forms.TApplication.HandleMessage (Line 10265, "Vcl.Forms.pas" + 1)
[00606317] Vcl.Forms.TApplication.Run (Line 10403, "Vcl.Forms.pas" + 26)
[009B8584] EPIMSync.EPIMSync (Line 30, "" + 6)
------------------------------------------------------------------------------
Memory: 24444; free 17835
Display : 1920x1080 pixels, 32 bpp, 96 PPI
--------------------------------------------------

[admin]

There's something wrong with the database file as EPIM Synchronizer thinks there are no calendars in it. To diagnose the issue with the database file, we would require the following steps to be performed:
1. Create a copy of your database file.
2. Open the copied database file with EPIM and remove all important data, keeping only unimportant data and all the calendars. You can delete all events from the calendars, if necessary.
3. Optimize the database by going to the database management options, exit EPIM, and archive the modified database file.
4. Please send us the archived file for further analysis.

Thank you for your cooperation.