Socket Error # 10049 cannot assign requested address

[XineBBSA]

Hi,

Since the latest update, I'm getting this when I attempt to connect to either of my email addresses

Socket Error # 10049 cannot assign requested address


EPIM - EssentialPIM Pro 12.14 (Build 1035)

Lifetime subscription


I have tried running EPIM as admin. Same issue.

[admin]

This may be related to network configuration issues. Do you still experience the problem? If so, we'll need more details, like your mail account type and mail server configuration.

[XineBBSA]

It no longer can get email if I've got my VPN switched on.

I turned the VPN off and it's started working again

[XineBBSA]

Still getting this on both machines.

If the VPN is on then email no longer works (2 email addresses both fail). If the VPN is off then it works.

Verified sending/receiving email with VPN on/off from a different mail program and that works fine regardless of the VPN being on or off..

Only started since the last update..

[admin]

Which VPN are you using? We may need to run some tests with it to determine the cause of the issue.

[XineBBSA]

Hi I'm using Nord VPN

[admin]

I believe we've identified the cause of the issue. It should be resolved in the upcoming EPIM 12.2 Beta2 version, which is scheduled for release in a couple of days. I'll update this thread to let you know when it's available for testing. Thanks!

UPDATE: Here's the download link for EPIM 12.2 Beta2: https://www.essentialpim.com/download/b ... PIM122.exe. Please download and install it (it will be installed alongside your current EPIM 12.1.x version, so there's no need to uninstall anything). Let us know if this resolves the socket error when using VPN. Thank you.

[XineBBSA]

Hi,

Brilliant work and thanks very much for looking into it.

[XineBBSA]

Hi,

I installed and tested the Beta and got the same error

Paused Nord VPN and it works immediately

[admin]

Thank you for testing this out! To help us investigate further, could you please share the log file containing the error? Here's how to locate the log file:
go to Tools -> Options, select "Logs Folder", look for the file beginning with "Mail".

[XineBBSA]

11:34:12.106 8540 Execute
11:34:12.106 8540 Suspend
11:34:12.106 21784 Execute
11:34:12.107 20012 Execute
11:34:12.107 20012 Suspend
11:34:12.108 15840 Execute
11:34:12.108 15840 Suspend
11:34:12.121 21784 Host: imap.virginmedia.com
11:34:14.372 21784 Socket Error # 10049
Cannot assign requested address.
11:34:17.194 2 Create
11:34:17.194 2 Create
11:34:17.194 2 Create
11:34:17.194 2 Create
11:34:17.210 19064 Execute
11:34:17.210 19064 Suspend
11:34:17.211 6860 Execute
11:34:17.211 6860 Suspend
11:34:17.211 20440 Execute
11:34:17.211 11372 Execute
11:34:17.211 11372 Suspend
11:34:17.221 20440 Host: imap.gmail.com
11:34:21.623 21784 Socket Error # 10049
Cannot assign requested address.
11:34:27.563 20440 Socket Error # 10049
Cannot assign requested address.
11:34:33.950 21784 Socket Error # 10049
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