12.1.4 | Notes: Screenshots with very poor resolution

[daho2018]

Hello,

when I add a screenshot within notes, the quality is extremely poor, so that you can hardly read anything in the image. This makes the function useless for me, as I need to be able to recognise the content of the images.

[admin]

What steps do we need to take to reproduce the issue? Does it occur with every screenshot? Also, could you share how you're creating the screenshots?

[daho2018]

Hi, I have always used Greenshot, no special settings. I have only had this problem since this version.

Here is a short video about this.

[admin]

If you right-click on the pasted image and select Image -> Properties, what are the width and height settings in percentage points?

[daho2018]

Here is a picture of it: Even if I reset it, the picture remains the same.

options.png (6.5 KiB) Viewed 256 times

[admin]

You can set it to 100%, which should display the image without distortions.

[schindi]

Screenshots embedded in notes are distorted as soon as the zoom-in or zoom-out function is used and a value different from 100% is set. The inital post of daho2018 shows a zoom-value of 130%. EPIM shows this unpleasant behavior ever since I started using it.

[daho2018]

Thanks for the tip about the zoom, unfortunately I hadn't actually noticed it. As soon as I set it back to 100%, everything looks fine. Thank you.

[schindi]

Nevertheless it is very annoying that screenshots become extremely hard to read when the zoom factor is unequal to 100%.
Many other programs have managed to accomplish a better implementation.
@Admin: Can the development team check whether improvements would be possible here?

[admin]

Yes, we'll look into this, thank you for bringing it to our attention!