Sync over Wifi blocked by Firewall

kdgdr · Post by **kdgdr** » Mon Apr 14, 2025 10:10 am

Hi,
At home, I can sync over wifi between AEPIM and WEPIM without any issues. On my 2 work locations, Firewall keeps blocking the sync - even if I turn Firewall completely off.
I am sure AEPIM is paired and I am sure I am using the correct IP and port.
Not being able to sync blocks my entire workflow.
Please help.

admin · Post by **admin** » Mon Apr 14, 2025 11:40 am

Please share the exact error message. There might be interference from a third-party firewall, for example.

kdgdr · Post by **kdgdr** » Mon Apr 14, 2025 12:18 pm

The exact error message on AEPIM side is

Connection error
Unable to connect. Check firewall
settings on your computer.

admin · Post by **admin** » Mon Apr 14, 2025 12:53 pm

Please review our troubleshooting guide here: https://www.essentialpim.com/help/troubleshooting2.htm, it may help to resolve your issue. If the problem persists, you might consider using EPIM Cloud as an alternative sync solution.

EssentialPIM