Read before posting or your post may be ignored.

[Max]

Hi everyone,

we are grateful for any technical questions or bug reports our users post. It lets us know that something went wrong and gives us a chance to help you.
However, most of the time we spend not on fixing the issue, but rather on finding out basic details of what's happening.

To help us and you, please make sure that your post contains following information:

- EssentialPIM full version and edition number. Example: "EPIM Pro 9.10"
- Other software (if involved) full version and bit number. Example: "Outlook 2019 64 bit"
- Windows version number. Example: "Windows 10"
- a screenshot of a particular problem. Screenshots give us a lot of information. Making screenshots: http://www.take-a-screenshot.org/

[PeCe]

Since synchronizing with other systems is becoming more important with the day, please also inform us about the
- system where you are synchronizing with
- modules you are synchronizing
- type of synchronisation (1 way to ..., 1 way from ..., 2 way with ...)

When you post messages concerning the Mobile version of EPIM (often Android), please give following information;
- EPIM mobile version number
- System and version of your tablet or smartphone (Android, IOS etc. and version nr.)
- When problem concerns synchronisation, then post info
- - - about the system where you are syncing with.
- - - on the modules you are synchronising
- - - of the type of synchronisation (1 way to Mobile, 1 way to PC, 2 way)
- If possible post a screenshot of the problem

[Thorrun]

EPIM Pro 5.82 Win7 Ult 3
How do I stop contacts automatically picking up every email address in my mail box? I discarded all junk ones and after reopening EPIM later find they are all back. I want only the contacts that I add.

[Max]

EPIM Pro 5.82 Win7 Ult 3
How do I stop contacts automatically picking up every email address in my mail box? I discarded all junk ones and after reopening EPIM later find they are all back. I want only the contacts that I add.

Hello,

this feature will be included in the forthcoming 6.5 version.

[Melle]

Essentialpim 6.5
Windows 7 64 bit
I am continually asked to get a new google code and it is driving me mad.

[Max]

Hello,

please get 6.51 from here: http://essentialpim.com/get-epim (even if you already have 6.51- there was a silent update meanwhile)

[kcloney]

New to EPIM using version 5.62 on win 7 pro 64 bit. during synchronization with Google I get "Access violation at address 00409824 in module 'EssentialPIM.exe'. Read of address 7505FB9D

[Max]

New to EPIM using version 5.62 on win 7 pro 64 bit. during synchronization with Google I get "Access violation at address 00409824 in module 'EssentialPIM.exe'. Read of address 7505FB9D

Hello,
the latest version is 6.51, please use it. We are also working on 6.52, which will have improvements in regards to this.

[leclairs]

I am new to program and I know I can set a reminder for me but can I send a text reminder to client for an upcoming appointment? If it can will you explain how.

[hla57]

I have Windows 7 Home Premium, 64 bit, EPIM Pro 7.5 (just recently installed). I am receiving email but when I try to send I get the error message on the attached. Please advise. Thank you.

[Max]

I have Windows 7 Home Premium, 64 bit, EPIM Pro 7.5 (just recently installed). I am receiving email but when I try to send I get the error message on the attached. Please advise. Thank you.

Hello,

we have just released 7.51 to resolve the issues with mail. Can you update and confirm the problem is fixed for you?

[Top Down]

EssentialPIM Portable Free 11.2.5, Windows 7 Home Premium, 64 bit.

Help please.

The latest update will not complete and has wiped out my entire calendar, history, future appointments and all.

[admin]

Maybe you just need to browse and open your database file?

[Top Down]

Epim Portable Free 11.2.5 and W7.

Having recovered the calender after the earlier 'New version' issue above - minus the latest events which had to be re-entered - I have been unable to do further updates, getting the following error message.

I'm not a technician, just a user, so is there any way I can sort this out myself, using laymans terms please?

[admin]

We recommend you to download and install the program from our web site: https://www.essentialpim.com/download-free, it should work then. Thanks.